Business Analyst Project Management
Resume:
Lavanya Mosur
BUSINESS ANALYST
Mobile: 860-***-****
Email: **************@*****.***
Suwanee, GA Immigration Status - Permanent Resident
PROFESSIONAL SUMMARY
Strategic and results-driven Business Analyst with over 4 years of experience in business operations, client relations, and new business development. Experienced in providing functional, technical, project management, and training support for globally implemented applications. Skilled in interacting with cross-functional teams to ensure business continuity and possessing sound knowledge in Finance industries. Recognized for handling multiple assignments concurrently across diverse business domains and collaborating with both on-site and off-shore teams. A visionary thinker with strong analytical skills and the ability to align advanced analytics with business strategy to meet objectives within acceptable risk levels. Equipped with excellent communication skills, work ethics, technical writing abilities, and a proven track record of building strong relationships with stakeholders.
BUSINESS ANALYST SKILLS
Data Gathering & Analysis
Business Process Improvement
Technical Writing
Communications strategies
Critical & Analytical thinking
Gap Analysis
Change Analysis
Impact Analysis
Project Scheduling
Project Management
TECHNICAL SKILLS
Agile
Scrum
SQL
MS Visio
Star UML
JIRA
Confluence
Mock-up Screens
Windows XP/Vista/ 7/8/10
MS Office Suite (MS Word, MS PowerPoint, MS Excel)
Manual Testing
EDUCATION
Bachelor’s Degree in Computer Science and Information Technology
CERTIFICATION
IIBA certified Business Analyst training (2023 to 2024).
PROFESSIONAL EXPERIENCE
EPISD, El Paso, TX (Dec 2022)
Role : Substitute Teacher for EPISD, Elementary
Responsibilities:
Responsible for delivering lessons and instruction to students based on the lesson plans and materials provided by the regular teacher.
To ensure that the curriculum is covered and educational objectives are met during the teacher's absence.
Offer support and assistance to students as needed, answering questions, providing clarification, and offering guidance on assignments and tasks.
To ensure the safety and well-being of students by maintaining order in the classroom, monitoring student behavior, and following school procedures for emergencies, evacuations, and other safety protocols.
Kellys Staffing, Columbia, MO (Nov 2013 - Mar 2014)
Role : Substitute Teacher for Columbia Public Schools, Elementary
Responsibilities:
Responsible for delivering lessons and instruction to students based on the lesson plans and materials provided by the regular teacher.
To ensure that the curriculum is covered and educational objectives are met during the teacher's absence.
Offer support and assistance to students as needed, answering questions, providing clarification, and offering guidance on assignments and tasks.
To ensure the safety and well-being of students by maintaining order in the classroom, monitoring student behavior, and following school procedures for emergencies, evacuations, and other safety protocols.
Manpower, Columbia MO (Apr 2013 - May 2013)
Role : Proof Reader
Responsibilities:
Temporary assignment for University of Missouri.
To evaluate High School Physics and Chemistry Papers for Assessment Resource Center, University of Missouri.
Review written content to identify and correct spelling mistakes, grammatical errors, punctuation errors, and typos.
Verify the accuracy of factual information, statistics, dates, names, and other details presented in the content.
Very good team player with excellent performance and deliverables.
Bank of America, India (Oct 2009 - Sep 2011)
Role : Business Analyst
Responsibilities:
Worked with users and stakeholders to analyze and validate requirements.
Responsible for gathering and analyzing business and system functional requirements.
Develop plans for project tasks, including scheduling and coordinating activities of other team members to produce deliverables.
Communicate with appropriate parties to successfully influence project scope, design, and outcomes and to successfully complete assignments.
Manage project through status meetings, weekly reports, identifying risks, and tracking issues.
Served business by running and viewing reports.
Trained both new and existing personnel in company, customer service protocol.
Designed analytical solutions and execute, validate test cases.
Responsible for specifications, implementations, and analytics.
Maintaining floors weekly and monthly performance report.
Documented change in requirements, performed impact analysis and presented my findings to change control board for approval and addition to the BRD and FRD.
General Electric (GE Money), India (Dec 2008 - Aug 2009)
Role : Business Analyst
Responsibilities:
Work with business training areas to communicate changes to existing workflows.
Design test plans and conduct unit/acceptance testing for large scale projects.
Developed user guides, provided user training, and supported the users in development of work processes.
Manage activities and projects of medium scale and moderate risk/complexity with direction from the management.
Proposed different products and services based on customer account history to minimize their bill.
Trained both new and existing personnel in company, customer service protocol.
Handled meetings while maintaining accuracy, efficiency, and a positive friendly attitude.
Committed to the assistance and support of others while maintaining a cheerful and helpful attitude.
Dell International Services, India (May 2007 – Apr 2008) Role : Business Analyst
Responsibilities:
Develop plans for project tasks, including scheduling and coordinating activities of other team members to produce deliverables.
Facilitated sessions for volume requirements, design reviews and periodic sessions for ongoing progress.
Application process monitoring using monitor templates.
Performed and documented gap analysis to determine deltas between existing and proposed systems.
Interfaced with software vendors to diagnose issues and define an appropriate course of action for resolution.
Analyzed different web-based reporting system to improvise the existing system.
Worked on excel version of day-to-day analysis/support/troubleshoot.
Worked on payment process using different payment options and also maintain their information secure.
Dealt with financial options.
Maintained all deadlines and targets.
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