Data Entry Customer Service
Resume:
Tequesta Brinkley
Phlebotomist/ Behavioral Health Technician
Loxahatchee, FL 33470
****************@*****.***
Having over 3+ years’ experience as a Phlebotomist and 3+ years as a BHT Authorized to work in the US for any employer
Work Experience
Vocational Teacher Health Occupations
School District of Palm Beach County-West Palm Beach, FL October 2022 to Present
• Prepare lesson plans on state standards
• Teach medical science/ medical office on state curriculum grades 6,7 and 8
• Keep track of student progress (grades)
• Field trips related to medical science
• Attend monthly meetings
• Report and observe students performance tasks
• Research and continuing education
• CPR and First Aide Training and certification
• Teach daily living activities
PCT (Patient Care Technician)
HCA Florida JFK Hospital-Atlantis, FL
June 2022 to Present
• Obtains and records initial and ongoing patient information throughout the cycle of care, including admissions data, vital signs, height and weight, blood pressure, oxygen saturation, blood glucose levels, intake and output, and calorie counts.
• Monitors patient physical and emotional condition.
• Reports any changes in status promptly while Assists patients with activities of daily living to include eating and drinking, bathing, shaving, oral care, grooming, and elimination.
• Changes bed linens as needed.
• Documents observations, interactions, patient responses to performed activities, and any physical or behavioral changes at time of occurrence.
• Reports observations of individual patients to the RN/Team Leader nation. Phlebotomist/Lab Assistant (contract)
Actalent-Fort Lauderdale, FL
March 2022 to June 2022
• Perform blood collections by venipuncture and capillary techniques for all age groups Collect specimens for drug screens, paternity tests, alcohol tests etc.
• Perform data entry of patient information in an accurate and timely manner
• Process billing information and collect payments when required
• Prepare all collected specimens for testing and analysis
• Maintain patient and specimen information logs
• Provide superior customer service to all patients
• Administrative and clerical duties as necessary
• Travel to additional sites when needed.
Phlebotomy Technician
Sunshine Diagnosis Laboratory-Riviera Beach, FL
December 2021 to February 2022
• Venipuncture
• Data Entry in EMR/LIS
• Specimen collection
• Customer service
• In home appointments
• Insurance Verification
• COVID 19 PCR testing
Retinal Imaging Tech (seasonal contract)
HealPros-Atlanta, GA
November 2020 to February 2022
• Input medical histories
• Checking vision for abnormalities
• Customer service
• Finger sticks (A1C)
• Specimen process (micro, stool)
• Data entry
• Educating patients on diabetes
• Referral services
• Travel South Florida
• In home appointments
Phlebotomist
CSL Plasma-Riviera Beach, FL
November 2018 to August 2019
• Venipuncture/ connect donors to Aphaeresis machine
• Haemonetics Aphaeresis machine knowledge
• Disconnect donors from machine
• Setting up Machines
• Documentation
• Vein grading
• Customer service
• Stabilizing donors who are having reactions
• Paying donors
Phlebotomist/Medical Assistant
Dr. Gary Tobis-Tequesta, FL
January 2017 to June 2017
* Assisted in blood draws and specimen collections
* Completed insurance requisition and verification forms
* Performed onsite testing on urine and specimens
*Medical Records input
* Prescription verifications
BHT
Q Health-West Palm Beach, FL
2016 to 2017
* Assisted Medical Staff with patient's medical condition (i.e. medication and behavior
* Inputted into system daily patient notes and other data entry duties
* Supervised the clients to assured compliance with the program by conducting random drug urinalysis drug screens, room check and other functions.
* Transported clients to and from meetings and IOP. BHT
RECOVERY ASSOCIATES-West Palm Beach, FL
2014 to 2016
* Supervised residents to make sure they were safe at all times.
* Documented daily notes on progress of residents
* Conducted random drug urinalysis and reported any discrepancies
* Transported patients to nightly meetings and grocery shopping
* Observed and documented daily medications administrating Phlebotomist/Medical Assistant
DR. BRASSLOFF-West Palm Beach, FL
2007 to 2010
• Assisted in blood draws and specimen collections
• Completed insurance requisition and verification forms
• Performed onsite testing on urine and specimens
• Medical Records input
• Assist in exams and procedures
Education
Associate in Diagnostic Medical Sonography
Southeastern College - West Palm Beach, FL
January 2020 to Present
High school diploma
Graham Private Christian High - West Palm Beach, FL August 2019
Vocational School Certificate in Cosmetology
Lincoln College of Technology - West Palm Beach, FL Vocational School Certificate in Rehab & Restorative Aide Academy for Practical Nursing & Health Occupations - West Palm Beach, FL Skills
• Phlebotomy
• Patient Care
• Injections
• EKG
• Medical Records
• Scheduling
• Venipuncture
• EMR
• Customer Service
• Clerical Experience
• Intake Experience
• Vital Signs
• Medical Office Experience
• Behavioral Health
• Medical Scheduling
• Laboratory Experience
• Documentation review
• Anatomy Knowledge
• ICD-10
• Triage
• Medical Terminology
• Organizational skills
• Time management
• Medical administrative support
Certifications and Licenses
Certified Phlebotomy Technician
CNA
BLS Certification
State Tested Nursing Assistant
Assessments
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work motivation — Proficient
October 2021
Level of motivation and discipline applied toward work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
ABILITIES AND SKILLS
Mental, Emotional Support,
Adaptable Team Player,
Customer Service,
Data Entry Skills,
Intake,
Medication Management
De-escalation
KIPU
Proficient in Microsoft Word
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