Professional Summary
** ***** *********** ********** ** police and security investigative fields with increasing levels of responsibilities. Professional history includes investigative positions with the Santa Rosa and Salinas, CA Police Departments and with Comcast as a Divisional Security Investigator and Manager. Experienced leader and decision maker. History of policy and procedure implementation along with staff evaluation and management. Proficient in MS Word and Excel programs. One year experience driving a “belly dump” tractor and trailer.
Work History
Idaho Material and Construction Nampa, Id
Aggerate Truck Driver 07/2023 to Present
Operation of multiple brands of diesel tractor trailers in a variety of situations to include highway, neighborhood and off-road driving, delivering an assortment of aggerate materials.
Comcast Corporation Livermore, CA
Senior Security Investigator 09/2010 to 08/2023
Performed as Lead investigator on multiple comprehensive investigations relating to both internal and external security issues. Oversee timing and scope of investigations. Directed daily activities of other assigned investigators. Conducted interviews of reporting parties/witnesses and those suspected of possible wrongdoing.
Exceptional understanding of Comcast business processes for multiple segments of the organization to include Sales and Technical Operations Divisions.
Superb working knowledge of Comcast company databases. Ability to manipulate databases for investigative leads.
Develop innovative investigative processes to assist in fraud and service theft investigations.
Built and have maintained good relations with individuals in senior positions in Comcast on Regional, Divisional and Corporate levels.
Preparation of written reports, documents and handling of evidence in a manner consistent with the rules of evidence and legal procedures.
Collaboration with corporate attorneys on case preparation, testimony and company representation in court proceedings.
Investigation and documentation of alleged employee misconduct to include conclusive findings and proper dispositions.
Maintenance of professional partnerships with multiple business units including Human Resources, Legal, Sales and Retail Management.
Liaison and point of contact with local law enforcement and other government officials.
Initiate and follow-up on investigative requests from company personnel, customers and intelligent sources.
Assist in the implementation of security policies and procedures throughout the organization.
Liaison for various security vendors.
Physical site security and vulnerability assessments.
Safety and security training.
Comcast Corporation Livermore, CA
Divisional Security Manager 03/2013 to 09/2017
Ensured that company and department security policies and procedures are followed across the California Region.
Conduct internal and external criminal investigations. Supervised complex internal and external investigations.
Coordination with Comcast’s business assurance audit department in ensuring quarterly and annual audit requirements are completed.
Conduct annual security assessments for physical security locations.
Conducted risk assessments, recommending proactive solutions, and providing recommendations as appropriate to ensure safety of employees and protection of company assets.
Conducted security trainings.
Participate in overseeing construction projects,
Coordinated with other security managers in the Division to achieve consistency and best practices for the corporate security department.
Manage contract workforce and guard services for the region.
Coordinated with local law enforcement, HR, corporate legal and senior leadership on safety and security issues as needed.
Provided monthly reports and analysis to senior level management as needed.
Managed and trained security staff to ensure best security practices.
End user operational knowledge of various security system software, integral video systems and card access systems.
Comcast Corporation Livermore, CA
Security Investigator 1&2 02/2010 TO 03/2013
Lead investigator on multiple comprehensive investigations relating to both internal and external security issues. Oversee timing and scope of investigations. Directed daily activities of other assigned investigators. Conducted interviews of reporting parties/witnesses and those suspected of possible wrongdoing.
Exceptional understanding of Comcast business processes for multiple segments of the organization to include Sales and Technical Operations Divisions.
Superb working knowledge of Comcast company databases. Ability to manipulate databases for investigative leads.
Developed innovative investigative processes to assist in fraud and service theft investigations.
Built and have maintained good relations with individuals in senior positions in Comcast on Regional, Divisional and Corporate levels.
Preparation of written reports, documents and handling of evidence in a manner consistent with the rules of evidence and legal procedures.
Collaboration with corporate attorneys on case preparation, testimony and company representation in court proceedings.
Investigation and documentation of alleged employee misconduct to include conclusive findings and proper dispositions.
Maintenance of professional partnerships with multiple business units including Human Resources, Legal, Sales and Retail Management.
Liaison and point of contact with local law enforcement and other government officials.
Initiate and follow-up on investigative requests from company personnel, customers and intelligent sources.
Assist in the implementation of security policies and procedures throughout the organization.
Liaison for various security vendors.
Physical site security and vulnerability assessments.
Safety and security training of Comcast employees.
City of Santa Rosa, CA Santa Rosa, CA
Police Officer 05/1996 to 01/2009
Investigation and documentation of all major criminal offenses.
Investigation and documentation of automobile collisions and causation factors.
Preparation of reports and investigations for courtroom presentation.
Crime scene investigation, documentation and preservation.
Narcotic investigations and enforcement.
Provide testimony and the presentation of evidence in Municipal, Superior and State courts.
Preparation and execution of search and arrest warrants.
Bicycle patrol. Training of police bicycle enforcement procedures for officers newly assigned officers.
Development of training/operation manuals.
Oversaw daily operations of police substation.
Trained and supervised approximately 20 police volunteers at the substation. Evaluated the effectiveness of the volunteers and implemented programs at the police substation. Responsible for the success of the substation.
City of Salinas Salinas, CA
Police Officer 8/1989 to 05/1996
Investigation and documentation of all major criminal offenses.
Investigation and documentation of automobile collisions and causation factors.
Preparation of reports and investigations for courtroom presentation.
Crime scene investigation, documentation and preservation.
Provide testimony and the presentation of evidence in Municipal, Superior and State courts.
Preparation and execution of search and arrest warrants.
Developed and maintained citizen and confidential informants.
Community point of contact for the organization.
Several years experience in training and supervised Police Explorer Scouts Program.
Education
Approximately 90+ units of credit at institutes of higher learning;
Sacramento State University Sacramento, CA
General education and criminal justice.
Cabrillo Junior College Santa Cruz, CA
Criminal Justice.
Hartnell Junior College Salinas, CA
General Studies.
Gavilan Junior College Gilroy, CA
(Central Coast Police Academy)
Police Studies.
Professional Certifications & Memberships
California Police Officers Standard of Training
Standard, Intermediate and Advance certificates.
Wicklander-Zulawski & Associates
Interview and Interrogation Techniques
Reed Institute
Interview and Interrogation Techniques
Holer of Idaho CDL
References: Available upon request.
ERIC W. SMITH
73 West Ring Perch Drive C: 707-***-**** *.****@*******.***