Customer Service Certified Phlebotomist

Makiah Green

*********@*****.*** (***) ***- **** Allen, Texas

Newly certified Phlebotomist with over 3 years of customer service experience, eager to transition into helping patients. With strong customer service skills, and the ability to keep a positive attitude within a fast paced environment, I have the necessary skills to transition into a medical setting. Adept at properly identifying patents, helping to settle a nervous patient, and proper techniques for obtaining and handling specimens.

EDUCATION

Collin College, AAS General Studies Projected Graduation Date- Fall 2024

Phlebotomy Training Specialists, Richardson, TX Graduation Date- June 20, 2024

• Venipuncture N24105227

• Dermal puncture

• Proper steps for identification

• Proper handling of specimen

• Proper sanitation and usage of PPE

WORK EXPERIENCE

Carrabba's Italian Grill Nov 7 – Present

Server Plano, Tx

• Monitor guests' dining experiences, promptly addressing any concerns or issues to ensure customer satisfaction.

• Anticipate guests' needs, providing recommendations and offering additional services.

• Uphold workplace policies and standards regarding food safety, hygiene, and service quality at all times.

Waffle House Aug 2022 - Aug 2023

Server Plano, Tx

• Used strong customer service skills with the ability to follow protocol in order to provide good customer experience.

• The availability to work well with others in a fast paced environment.

• Monitored dates and time in order to provide only the freshest products to the customer.

CERTIFICATIONS, SKILLS & INTERESTS

• Certifications: NHCO phlebotomy Certification, CPR certification

• Skills- Dermal punctures, venipuncture, disease prevention, infection control, labeling specimens, specimen preparation, strong customer service skills, interpersonal communication skills, detail oriented, ability to be empathetic, quality assurance, patent relations, confidentiality,

Contact this candidate