Customer Service Experience

Travonte K Valentine

OBJECTIVE

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407-***-**** *************@*****.***

SKILLS &

ABILITIES

To secure employment with a reputable company, where I can utilize my skills and business background to the maximum, while expanding my learnings knowledge, and skills to achieve goals of a company that focuses on customers satisfaction and customer experience.

EXPERIENCE

Microsoft Office Self-Motivation Problem Solving Scheduling Adaptability Conflict Resolution Management Skills Shipping/receiving Communication Leadership Detail Oriented Groundmen Time Management Customer Service Administration Lawn Care Warehouse Positive Attitude Team player

2020-2022

2016-2018

· Perform Groundskeeping, and maintenance duties, perform groundwork and tend to commercial and residential properties.

2017-2018

2016-2017

EDUCATION

Mass Markets, Client Specialist

Manage copious amounts of inbound calls in a timely manner. Follow communication scripts when engaging with the customer on different topics regarding their calls, identify customer’s needs, clarify information, and resolve issues by providing solutions and alternatives by upselling the product within that department. Adecco, Client Specialist

Manage copious amounts of inbound calls in a timely manner. Follow communication scripts when engaging with the customer on different topics regarding their calls, identify customer’s needs, clarify information, and resolve issues by providing solutions and alternatives by upselling the product within that department. 2014-2017 Associates of arts, Louisiana state university (LSU) Inventory

Plumbing

Warehouse Transferring

2022-2023 Hydrologic, Warehouse Clerk

Received warehouse inventory, helped transfer inventory to different warehouse locations. Fulfilled warehouse orders by gathering orders from the shelves. Assisted with shipping and receiving and customer service Dream Makers spas, Warehousse Team member

Cut and build jacuzzi's. Ensuring cleanliness, tidiness and providing a safe work zone for myself and coworkers. Shipping and receiving orders. Ensuring the jacuzzis created met the customers wants. Eden Landscape, Crew Member

Current

Quality Custom Distribution, Warehouse Selector

Receives, selects, stores, and loads products and/or materials. Safely operates all material handling equipment. Accurately completes all associated paperwork. Maintains clean work area consistent with company standards. Lifts, carries and stacks product up to 75 pounds at a height of up to 7 feet. Pallet Jack

Headset System

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