Customer Service A Team
Resume:
Esmeralda Hernandez
Contact
Brookhaven, MS 39601
******************@*****.***
Objective
I am a loyal and trustworthy employee who can work alone or as part of a team. I am a quick learner and willing to adapt to any job. I am competent, loyal, hardworking employee with the ability to achieve tasks when working alone or as part of a team. I am punctual with an excellent attendance record.
Education
May of 2021 Received Diploma from Brookhaven High School, Brookhaven, MS
May of 2023 Received Diploma from Copiah-Lincoln Community College
Majors: Administrative Office Technology, Business Management, Accounting Technology
Key Skills
Experience
October 2020-May 2021
Customer Service • McDonalds
January 2021- March 2022
Salesperson • Shoe Dept Encore
October 2022-May 2024
Sandwich maker • Broma’s Deli
Responsibilities: McDonald’s-Greeting customers, taking orders, processing payments, and answering questions about menu items. Shoe Dept Encore-Keeping the shelves stocked, taking steps to prevent theft, keeping the store clean, maintaining the aisles. Broma’s Deli- Keep the kitchen and surrounding areas clean and sanitized, including work surfaces, trash bins, and equipment.
Proficient in Microsoft Office 365: Word, Excel, Access, PowerPoint, Outlook
Typing approximately 45-50 words per minute
Effective communication and writing skills
Communication
Throughout my work experience and education, I've always tried to develop strong communication skills. And I have made sure to clearly convey points to different audiences. I also like to think of myself as a good listener, which aids in my ability to intimately understand a situation
Leadership
My leadership goal is to ensure that everyone reaches their potential, but also that we are inclusive in how we do this, and build upon the diverse skills, knowledge, and culture of our teams. I am ambitious for our collective potential and have seen benefits of executive coaching in the newly integrated top team.
References
Ms. Elaine Wilson, Assistant Manager Broma’s Deli
1203 Hampton Dr., Brookhaven, MS 39601 601-***-****
*****@*****.***
Ms. Deadra Jenkins, Supervisor
McDonalds’s
952 Brookway Blvd., Brookhaven, MS 39601 601-***-****
******.*******@********.***
Bro. Tim Anderson, Fair River Assistant Youth Minister
Fair River Dr. Ne., Brookhaven, MS 39601 601-***-****
********@*****.***
Mrs. Julie Rimes, Fair River Assistant College and Career
117 Hunters Rd., Bogue Chitto, MS 39629 601-***-****
*******@*****.***
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