Customer Service Assistant Manager

Cell Phone: 609-***-****

Address: *** **. *** ** **** Newark, NJ 07104

Email: **********@*****.***

OBJECTIVE:

Looking for challenging opportunities in a company where I could apply my valuable

skills, knowledge and experience.

HIGHLIGHTS:

Extensive customer service experience, excellent interpersonal communication skills,

Ability to onboard and train new employees and flexible scheduling.

EXPERIENCE:

Dr. Jay’s sneakers store, Newark, NJ

Footwear Assistant manager, June 2000-April 2004

- Trained and evaluated staff

- Supervised staff of 4-6 sales reps

- Greeted customers and ascertained their needs

- Inventory stock management

- Advised buyers of merchandise that required replenishing

- Checked merchandise against invoice for errors

Hess/ Speedway, Newark, NJ

Shift Leader March 2007 -present

- Gas attendant

- Train new employees

- Set up supplies

- Perform procedure checks deliveries

- Order merchandise

- Enforce employees follow rules and policies

- Ensure merchandises are in stock and in date

- Drive sales to grow business

EDUCATION:

High School Graduate

LANGUAGES:

Fluent in English and French

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