Diana Muse
Residential Counselor, Contractor, Warehouse Associate Dundalk, MD 21222
********@*****.***
For the pass 4 years been self employed and doing independent contracting.
Authorized to work in the US for any employer
Work Experience
Program Assistant
Chimes School-Baltimore, MD
September 2023 to Present
The position depends on positive interaction and understanding. Program Assistant is responsible for the care and instruction of assigned student, on a short and long term basis. Perform assigned duties which assist in the total operation of the school program. Supervises activity of an individual student, or group of students, under direction of the teacher in the assigned classroom. Assist in the implementation of the student's IEP. Maintain data collection and behavior logs with accuracy and within required time lines.
PRP/ Direct support professional
Trulife Health Service-Baltimore, MD
February 2022 to Present
My duties consist of advising, assisting and supporting goals of my clients, to be able to do task goals on their own. Challenging them to their highest abilities. I motivate them physically and mentally with rapport.
Delivery Associate
Angry Byrd LLC / Amazon delivery associate-Essex, MD
August 2021 to Present
Load trucks and prepare to deliver to every location on the route, at a fast paste. Completing every delivery to put smiles on customers faces.
Sorter/Packer
Amazon-Baltimore, MD
July 2019 to Present
Sorting package, working well with others. Building pallets. Base Wrapping pallets, scanning packages.
In bound /Unloaded trucks. Current position is Amnesty, interacting with the robots.
CONTRACTOR DRIVER
GRUBHUB-Baltimore, MD
April 2016 to January 2020
Picking up ordered food items for customers around Baltimore City from top restaurants to fast food.
Accepting an order, pick the order up upon agreed time limits. Alert that it's ready and check to make
• Warehouse Experience (4 years)
• Custodial Experience (4 years)
• Customer service (4 years)
• Customer support (3 years)
• Home care (1 year)
• Van driver
• Customer service
• Driving
• First aid
• Supervising experience
• Leadership
Certifications and Licenses
Driver's License
August 2019 to August 2027
Locksmith
June 2018 to Present
Duplicating,originating, and programming keys for vehicles. Commercial and residential work, Like panic bars,door closures,master key systems for offices.
CPR Certification
First Aid Certification
Passenger Endorsement
Assessments
Customer service - Proficient
July 2021
Identifying and resolving common customer issues
Full results: Proficient
Call center customer service - Completed
July 2021
Demonstrating customer service skills in a call center setting
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.