Customer Service Property Manager
Resume:
Amy Rafferty
Tucson, AZ *****
***********@*****.***
Willing to relocate: Anywhere
Work Experience
Phlebotomist
BioLife Plasma Services - Tucson, AZ
October 2023 to March 2024
Sr. Phlebotomist
BioLife Plasma Services - Tucson, AZ
November 2022 to January 2024
Prep donors and perform venipuncture, and assist donors reactions, take blood samples, vitals, test protein and hematocrits, centrifuging and medical history. Cleaner
Real Time Maids Cleaning Referral Service - Tucson, AZ June 2022 to June 2023
Professional cleaner. Customer service, Help make people’s day a little less overwhelming, clean all rooms, dust, vacuum, mop, wipe downs, ovens, & windows. Server
Handmaker Jewish Services for the Aging - Tucson, AZ November 2022 to February 2023
Serving food/drink to residents.
Phlebotomist
Training Phlebotomist Specialists - Tucson, AZ
July 2021 to July 2022
Assistant Property Manager
Dollar Self Storage - Tucson, AZ
August 2017 to September 2018
Managed storage facility, rental applications, inventory, pay roll, phone calls, auctions, care of property, deposits daily, accounts payable
Server/Bartender
Longhorn Steakhouse - Lawton, OK
March 2015 to November 2017
Make and serve drinks, wait on tables, open and closing of restaurant, cash registers, stocking, clean up. CSR - Customer Service Representative
Mortgage Lending Group - Lawton, OK
February 2009 to June 2011
Refinance applications, faxing, answering multiple phone lines, filing. Store Manager
Rudy’s Video Store - Strasburg Germany
July 2002 to July 2003
Daily deposits, payroll for 3 other employees, inventory, cash register, opening/closing of store. Assistant Manager
Rudy’s Bar and Grill - Strasberg Germany
January 2000 to August 2002
Bartending, waitressing, inventory, payrolls, managed 4 employees. Cashier
EEGEE'S - Tucson, AZ
March 1991 to July 1992
Take and prepare orders, closing of store, cash register Cashier
McDonald's - Tucson, AZ
October 1989 to February 1990
Take orders, get orders ready, cash register
Server/Bartender
Cheles club - Lawton, OK
Open and close of the bar, make drinks, serve, registers Manager
Jiggs Bar and Grill - Lawton, OK
Managed 4 employees, schedules, inventory,
Education
Phlebotomy Training Specialists in Phlebotomy
Phlebotomy Training Specialists - Tucson, AZ
July 2021 to August 2022
Some college in “Travel & Tourism”
Penn Foster - Tucson, AZ
March 2008 to May 2009
High school diploma
Marana High School - Marana, AZ
August 1988 to May 1990
Skills
• Microsoft Outlook (2 years)
• Bartending (10+ years)
• Property Leasing (2 years)
• Property Management (2 years)
• Multi-line Phone Systems (4 years)
• Office Management
• QuickBooks (2 years)
• Payroll (10+ years)
• Clerical Experience (8 years)
• Research
• Microsoft Office (10+ years)
• Supervising Experience (10+ years)
• Phlebotomy
• Venipuncture
• Patient Care
• Customer service
• Hotel experience
• Sales
• POS
• Time management
• Restaurant experience
• Food handling
• Serving
• Food service
• Food safety
• Food industry
• Cashier (10+ years)
• Kitchen experience
• Basic maths
• Food Preparation
• Microsoft Word
• Vital Signs
• Host/Hostess
• Kitchen experience
• Restaurant management
• Restaurant experience
• Cooking
• Serving
• Supervising experience
• Bartending
• Cash handling
• Cash register
• Property management
• Customer service
• Sales
• Payroll
• Childcare
• Telemarketing
• Driving
• Research
• Windows
• Clerical experience
• Adobe Acrobat
• Specimen collection / processing
• Medical terminology
• Employment & labor law
• Food handling
• POS
• Store management
• Office management
• Front desk
• Vital signs
• Microsoft Office
• Administrative experience
• Organizational skills
• Office experience
• Leadership
• QuickBooks
• Management
• Hotel experience
• EMR systems
• Documentation review
• Phlebotomy
• Computer literacy
• Writing skills
• English
• Property maintenance
• Computer skills
• Blood sampling
• Data collection
• Cleaning
• Food safety
• Medical office experience
• Typing
• Phone etiquette
• Laboratory experience
• Property leasing
• Negotiation
• Hospitality
• Data entry
• Accounts receivable
• Communication skills
Languages
• American Sign Language - Beginner
• Spanish - Beginner
Certifications and Licenses
Food Handler Certification
Bartender License
Certified Phlebotomist
July 2022 to July 2024
Skillful and precise in performing venipunctures and capillary punctures, collecting, preparing and storing blood samples and verifying medical records. I have a high level of accuracy and attention to detail.
CPR/AED/FIRST AID
August 2022 to August 2025
CPR/AED/FIRST AID CERTIFICATE
Fingerprint card
BLS Certification
Certified Phlebotomy Technician
CPR Certification
Driver's License
AED Certification
Medical Technologist
Additional Information
I was a military wife for 21 years and involved with the FRG in the states and overseas. I have 2 adult daughters and 3 grandchildren.
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