Service Representative Customer

KAMALPREET SINGH

** ********** ******, **** ******** T9H 3Z6

780-***-**** - *****************.**@*****.***

Professional Summary

Service-focused Customer Service Representative dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets as well as Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Skills

• Customer consulting

• Team development

• Product sales

• Call center procedure

• Brand representation

• Retail marketing

• Client communication

• Cash Register Operation

• Problem Solving

• Team management

• Computer and Technical literacy

• Fast learner and punctual

Work History

05/2022 To 10/2023 Sales Executive

Tanu Mobile Accessories

• Developed and maintained relationships with customers and suppliers through account development.

• Maintained professional, organized, and safe environment for employees and patrons.

• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

• Planned and budgeted accurately to provide business with resources needed to operate smoothly.

• Communicated clearly with employees, suppliers, and stakeholders to keep everyone on same page and working toward established business goals.

06/2021 To 30/2021 Cashier and Store Associate

Decathlon

• Answered questions regarding the store and its merchandise.

• Greeted customers and ascertained customers’ needs.

• Developed positive customer relationship through friendly greetings and excellent service.

• Stocked and replenished merchandise according to store merchandising layouts.

• Completed all point of sale opening and closing procedures, including counting the contents of cash register.

• Handled all customers relations issues in a gracious manner and in accordance with company policies.

Education

Expected in 12/2025 Business Administration Management Diploma Keyano College - Fort McMurray

03/2021 High School Diploma

H B Kapadia New High School – India

Scored 3.5 GPA

Certifications

• Forklift License

• Nutrition Certified

• Sales Marketing Certified

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