Crew Member Customer Service
Resume:
DEANAE
DEBOUSE
******.*******@*****.***
Sacramento, CA 95835
Highly efficient crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products.
PROFESSIONAL SUMMARY
McDonald's Restaurant - Crew Member
Sacramento, CA • 12/2022 - 10/2023
WORK HISTORY
• Worked front counter, drive-thru and other areas. Worked well with teammates and accepted coaching from management team.
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• Took orders, prepared meals, and collected payments.
• Collaborated with team members to complete orders. Provided excellent customer service by greeting customers and meeting quality expectations.
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Cleaned and maintained all areas of restaurant to promote clean image.
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Kept food preparation area, equipment, and utensils clean and sanitary.
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• Assisted other team members to achieve goals.
Prepared products following restaurant, health, and safety standards and procedures.
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Operated cash register to ring up final bill and process various forms of payment.
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Packaged menu items into bags or trays and placed drink orders into carriers.
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• Stocked shelves to organize aisles in assigned department.
• Accurately operated cash register to process customer payments.
• Kept kitchen, counter and dining areas cleaned and sanitized. Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
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Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
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Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
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Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
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• Replenished serving stations with fresh food and cleaned up spills. Documented customer orders and conveyed special requests to kitchen staff.
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• Brewed coffee and tea and changed out drink station syrups.
• Completed milkshakes and ice cream desserts for customers.
• Backed up servers by setting up trays and completing some food SKILLS
Verbal and Written
Communication
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• Store Opening and Closing
• Doordash and Ubereats
• Food Preparation and Safety
• Service-Orientation
• Machine Operation
• Positive Company Representation
• Teamwork and Collaboration
• Serve Customers
• Process Payments
• Sweep Floors
• Willingness to Learn
• Stocking and Replenishing
• Food Running
• Serving and Bussing
• Cash Handling
• Cleaning
• Drive-Thru Operation
Union High School
Tulsa, OK • 08/2019
High School Diploma
EDUCATION
Private Family Client - Private Nanny
Sacramento, CA • 01/2019 - 10/2022
HMSHost - Barista
Sacramento International Airport • 12/2023 - 04/2024 deliveries.
• Prepared healthy, age-appropriate snacks and meals. Monitored schedules to maintain sleeping, eating, and school schedules for children.
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Built positive and nurturing environments to support child social and emotional growth.
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Organized and cleaned home after activities by picking up toys and straightening up play room.
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• Played games, worked on puzzles, and read books to young children. Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
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Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
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• Led indoor and outdoor activities to entertain and occupy children.
• Opened and Closed Starbucks in both A and B terminal
• stocked both A and B terminal
• handled cash
• took orders and worked the POS System
• cleaned and maintained the store
• handled both drinks and food service
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