Customer service, amazing during overwhelming moments
Resume:
Autum.Dodds…
Palm Beach Gardens, FL *****
*************@*****.***
Summary
Server/Hostess hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Comfortable working in a fast-paced environment to handle demanding workloads. Experienced providing timely service with enthusiasm and efficiency. And most of all good at teamwork.
Skills
Guest engagement Strong interpersonal skills Cleaning and sanitation Menu memorization Serving customers Takeout order process Customer service Food station setup Table bussing
Positive and professional Guest seating Safe food handling
Experience
November 2022 to May 2024
Entre Nous Bistro
North Palm Beach, FL
contact:561-***-****
Server/Hostess
● Maintained supplies to keep an organized work environment when not assisting customers
● Setup and removed seating
● Multi-tasking
● Ensuring that all safety protocols were followed while working
● Answered phone calls from customers seeking information about restaurant
● Served customers professionally, with menu knowledge
● Followed company uniform
Internship
March 2020 to October 2022
Native Sprinklers
Palm Beach Gardens, FL
contact:561-***-****
Appointment scheduler
● Assisted in scheduling, rescheduling, and canceling appointments for customers.
● Recomeded other companies when asked if our company knew people for other services.
● Answered incoming calls from potential new customers and existing customers.
● Communicated effectively with clientele to maintain customer satisfaction and loyalty.
● Adhered to organizational policies and procedures related to appointment scheduling.
2
Education
1. Graduated- Jupiter High school
● 500 Military Trail, Jupiter, FL 33458
● Graduated May 22nd 2024
2. Attending- Palm Beach State
● Business Education Associate of Arts
● Start date April 26th
Accomplishment/Certifications
● Participated in my High School DECA Program
● Certified in E-Commerce
● Completed college courses during High School
● Graduated High School with a 3.8 GPA
● Limited spanish
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