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Customer Service Call Center

Location:
Sebring, FL, 33870
Salary:
19.00
Posted:
July 14, 2024

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Resume:

Omar Hernandez Jr.

Call center representative

Sebring, FL 33870

******************@*****.***

+1-954-***-****

Call center representative versed in customer support in high call volume environments. Superior customer service skills and telephone etiquette.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

CSA - Customer Service Associate

Agero Roadside Assistance-Remote

June 2019 to Present

• Receive inbound calls and dispatch roadside assistance to customers.

• Ensure superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

• Investigate and resolve customer inquiries regarding roadside assistance and complaints in a timely and empathetic manner.

Driver

Uber-Miami, FL

March 2016 to Present

• Transport people to their destinations while providing exceptional customer service Customer Service Representative

ResultsCX-Jacksonville, NC

August 2022 to February 2024

Provided Customer service for a health insurance company named Wellcare Warehouse Operator

Medline Industries-Miami, FL

June 2018 to June 2019

• Worked in a Medical supply warehouse

• Took orders and packed items for customer deliveries

• Operated dolly and pallet jack

Fence Installer

Raul Galis Inc-Opa-locka, FL

January 2018 to June 2019

• Helped loading and unloading materials

• Opened holes for fence poles according to plans

• Assisted in building fences

Inventory associate

DISCOVERY STORE-Fort Lauderdale, FL

September 2003 to September 2004

• Maintained inventory count

• Stocked merchandise

• Cashiered

Education

High school or equivalent in High school

Miami Springs Senior High School - Miami Springs, FL 2004

Skills

• Forklift

• Loading

• Order Puller

• Shipping

• Warehouse Associate

• Forklift Operator

• Painting

• Power Tools

• Word

• Phone Etiquette

• Pallet Jack

• Load & Unload

• Shipping & Receiving

• Packaging

• B2B sales

• Time management

• Outside sales

• Account management

• Sales management

• Sales

Languages

• Spanish - Fluent

Certifications and Licenses

Forklift Certified

Driver's License

Passenger Endorsement



Contact this candidate