Customer Service Professional, Retail Stores
Resume:
Brea Doucette
(Healthcare) Insurance, Bllllng, Coding, Referrals, Credentlallng
Tehachapi,
CA
93561
brearosenthald6g45 _gft@i ndeedemail. com
+1
619
751
2936
Teamwork, learning and achieving goals are important to me, as
is finding the win-win solutions that
create supportive and lasting rapport with patients and colleagues alike. I put my best efforts into
delivering
an
outstanding product, service
or
experience
in
whatever I am doing ... every time.
Authorized
to
work in
the
US
for any employer
Work Experience
Patient
Access
Representative
Logan Health - Kalispell, MT
March 2022 to August 2022
I worked in
the
Wellness Office attached to the
Pain
Management Clinic and my daily responsibilities
included Check-in, Check-out Auths and Referrals management. inter-office communications, scheduling appointments, receiving and applying payments to patient accounts, etc. I answered a multi-line phone, used computer-based fax programs, scanned documents and many other peripheral duties. I am HIPAA
certified, and very familiar with government programs and insurances. Education
Associate's
degree
in Medical Billing
&
Coding
San Joaquin Valley College - Bakersfield,
CA
September 2012 to June 2023
Skills
•
CPT
Coding
• ICD-10
•
ICD-9
• Medical Records
•
Medical
Billing
• Medical Coding
•
EMR Systems
• Medical Receptionist
•
Pain
Management
• Medical Office Experience
• Anatomy Knowledge
• Medical Terminology
• Clerical Experience
• Insurance Verification
• Medical Scheduling
•
ICD
Coding
• Phone Etiquette
•
HIPAA
• Microsoft Excel
• Microsoft Office
• Filing
• Bookkeeping
• Physiology Knowledge
• Medical office experience
• Organizational skills
• Medical receptionist
• Microsoft Office
• Case management
• Social work
• Section 8
Languages
• English -
Expert
Military
Service
Branch;
US NAVY
Service
country:
United States
Rank:STG3
January
2000 to
March 2003
1 am a Honorably discharged Veteran, with service-related disability. As
a 53-C Sonar Technician,
3rd Class Petty Officer on
the USS
Higgins
DOG-
76, I was responsible
for
the routine and planned
maintenance
of the
active sonar and electronic equipment as well as selected collateral duties such as the operation and maintenance of our electronic equipment water cooling system
("the water baby,.)
and performing administrative duties
as
the Surface Warfare Division's Office Assistant. As the SW
admin assistant I made lots of coffee, checked personnel documents, supplies requisitions and
various
other confidential communications for content accuracy and proofed for
grammar and spelling; drafted
memos and correspondence
for the
Division Officer and
my
senior chief. They co-assigned me
to the
Commanding Officer and for the next 6 months I rarely saw the
inside
of
my assigned sonar spaces
when we weren't out to sea.
Certifications and Licenses
First Aid
January 2022 to Present
Trained in Shipboard, Pediatric, Adult, and BLS/Trauma first-aid care administration up to and including suclcing chest wounds, tourniquet applications, etc.; certified CPR on all ages, Including infants. Assessments
Attention to detail - Proficient
September 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer focus & orientation - Proficient
September 2022
Responding to customer situations with sensitivity Full results: Proficient
Cleaner fit - Completed
August 2022
Measures the traits that are important for successful cleaners Full results: Completed
Work style: Reliability - Proficient
August 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Retail customer service - Proficient
August 2022
Responding to customer situations in a retail setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
Member
July 2022 to Present
American Legion, Columbia Falls
Contact this candidate