Remote work from Home Data Entry Clerk

Dorothy Housman

**************@*******.*** (***) 232 - 8546 Eugene, OR

Dedicated customer service provider with more than eight years of experience in retail and food service. Proven ability to manage multiple tasks in fast-paced work environment, delivering excellent customer satisfaction and building long-term customer loyalty. Able to meet business goals with positive and effective team player attitude. WORK EXPERIENCE

The Wood Inn, Carthage IL 4/2017 – 10/2018

Lead Cook

Demonstrated cooking techniques to staff, supervised daily restaurant and catering operations and ordering.

Built positive long term customer relationships through consistency of excellent service and solicitation of feedback.

Ensured proper sanitation and food safety standards were followed. The Double Deuce, Carthage, IL 2/2016 – 10/2018

Head Cook

Monitored inventory, kitchen safety standards, equipment maintenance.

Demonstrated cooking techniques to staff and established standard food preparation and presentation standards.

Ensured timely service during lunch and dinner rush using delegation and clear assignments of food preparation duties among staff.

Private Caregiver, Carthage, IL 9/2011 – 1/2016

In home caregiver

Assisted multiple clients with bathing, dressing and eating.

Light housekeeping and laundry service.

Monitored medical symptoms and managed medication. Advanced Auto Parts, Houston TX 5/2007– 10/2011

Assistant Manager

Modeled excellent customer service for staff and ensured compliance with company safety and QA policies.

Reported losses, employee issues, customer complaints to upper management.

Analyzed productivity reports, coached team to perform optimal sales.

Managed office budget, vendor contracts, bookkeeping, and provided administrative support for operations. EDUCATION

Everest Institute, Houston TX June 2011

Certified Medical Assistant

GPA 3.93

Graduated top 1% of class with honors.

SKILLS & INTERESTS

Skills proficient in Microsoft Word, PowerPoint, Excel, Quickbooks (certified),

Interests dogs, hiking and continually improving.