Customer Service Supervisor
Resume:
Kristin Steinhouse
Teamster Lo.***/Motion Picture Studio Mechanic Lo. 476
Contact
Woodridge,IL, 60517
*****************@*****.***
Objective.
My primary objective is to support the business that I am hired on to with precision, laser focus and excellent time management skills. I would also love to find a place where I can further grow my skills and climb the ladder. Learning new things is something I have never and will never be shy to.
Education
Gardner-SouthWilmington
Gardner,IL,60424
Highschool Diploma
Key Skills
Time Management
Project Management
Reliable
Communication
Problem-solving
Customer Service
Experience
July 2013-December 2020
I.A.T.S.E Local 476
Craft Service Supervisor 2013-2017
Special Effects Technician 2016-2018
(These hours may not look correct due to the fact that I worked in two different unions at the same time. I was always going back and fourth on a variety of TV series and Motion Pictures in different departments.)
June 2017-Present
Teamsters Local 727- Movie Division
Driver/Customer Service/Logistics
Responsibilities:
Craft Service Supervisor: Overseeing day-to-day operations. Making sure my team is well-versed in Customer Service. Buying and providing for a crew of 800+ people a day. Executing day-to-day operations in a safe timely manner.
Special Effect Technician: Making sure actors/crew-members are safe from explosives/fire hazards on the film set as well as other materials on set. Up beat and bubbly personality while preforming Customer Service to Crew and Actors
Teamster Co-Capitain: Ensuring that crew-members/actors were transported to set in a timely manner. Overseeing a crew of 15+. Managing time cards and pay distribution. Executing the overall schedule of pick ups and drop offs.
Communication
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Leadership
Successfully led many teams to go above and beyond to ensure safety, Quality customer service, and respecting our film sets extreme rigid schedules. All successfully executed in a very time sensitive environment.
References
Available upon request.
Contact this candidate