JA
JESSICA AYALA
**************@*****.*** 561-***-**** Lake Worth, FL 33461
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. CommiĴed to obtaining highest level of patient satisfaction. Dedicated to ensuring regulatory compliance and adherence to practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
EKG set up and monitoring
Restocking lab supplies
Medical terminology
Patient scheduling
Calm and level-headed under duress
Human anatomy and physiology
Data entry
Quick problem solver
Valid [State] driver's license
STD counseling
Lab equipment calibration
Sterile technique
Understands mobility assistance needs
Communicating with patient families
Patient-handling equipment
General housekeeping ability
Specimens collection and processing
Phlebotomy
Reliable transportation
Electrocardiography (EKG)
Team management and supervision
Preparing specimens and samples
Medical terminology knowledge
Vital sign monitors
Customer Service
First aid
Certified in Basic Life Support (BLS)
Venipuncture and phlebotomy
Charting expertise
HIPAA compliance
Understands medical procedures
Total MD Lake Worth, FL
Medical Assistant
04/2016 - Current
Performed preliminary physical tests to accurately record results in patient history summary.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment. Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Scheduled appointments for patients via phone and in person. Organized charts, documents and supplies to maintain team productivity. Contacted pharmacies to submit and refill patients' prescriptions. Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Ob/Gyn Specialists West Palm Beach, FL Assessed, documented and monitored vital signs for patients within Summary
Skills
Experience
Medical Assistant
02/2010 - 03/2016
outpatient seĴing.
Contributed to office operations by triaging patients by severity of medical complaint.
Coordinated and executed medical waste disposal according to governmental and organizational standards.
Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Dr. Marks Palm Beach Gardens, FL
Medical Assistant
04/2003 - 12/2009
Helped residents achieve program goals and increase independence. Coordinated and executed medical waste disposal according to governmental and organizational standards.
Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Contributed to office operations by triaging patients by severity of medical complaint.
Partnered with healthcare and administrative staff to create patient- centered, inviting and supportive environment for patients and families. Followed all principles of asepsis and infection control to meet patient safety guidelines.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Assessed, documented and monitored vital signs for patients within outpatient seĴing.
Lake Worth High School Adult Education Center Lake Worth, FL GED
MedVance Institute Palm Springs, Fl
Medical Assistant
02/2002
Education and Training