Quality Control Customer Service

Stacy W. Clark

**** ***** ******* **. ***, GA ***73 678-***-**** ****************@******.***

Profile

Friendly and engaging team player and leader able to inspire staff to perform their best. Detail oriented and experienced retail and warehouse manager. A multi-tasker who excels at staff training and recruiting with a track record of inspiring great customer service and customer satisfaction. Regularly exceed goals.

Skills & Abilities

●Quality Control

●Teambuilding & Trainer

●R.F SCANNER

●Forklift Clamp

●Time Management

●Order Fulfillment

●Sit & Stand Reach Truck(Crown Raymond)

●Red Prairie Management System

●Inventory control

●Operator-Raw Metal

●Team Lead / Supervisor

●Customer Satisfaction

Management Skill

●Achieve/exceed weekly, period, and annual sales, wage budgets and profit budgets, and other targeted goals

●Practice teamwork by being ready and willing to help other members of the team when they need a hand.

●Follow all policy and procedures to maintain a safe shopping experience for our customer and a work environment that is safe and open for all.

●Adhere to current visual guidelines including proper merchandising, signage and store cleanliness.

●Skills in recruiting, selecting and talent management of hourly team members and leaders

Experience

Bridge Associates/Cobb – Administrative Assistant/Shipping & Receiving

●Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance

●Conduct employee training on all equipment, protocols, production standards, safety regulations

●Prepare reports, maintain a system of document filling. Manage orders, quality control, safety, equipment operations

●Coordinates and schedules all outbound loads and coordinates with sales and production

●Coordinates routing of orders, and dispatches carrier with orders and appropriate delivery instructions consistent with customer receiving times.

Horizon USA/McDonough - Trainer

●Supervising a team of logistics associates overseeing proper product inventory, staging, rotation, breakdown, replenishment, returns, order fulfillment and quality control.

●Train, develop, evaluate, and motivate team to foster the success of individual contributors and overall team success

●Perform other duties as assigned including filling in for associates when needed

H.T Hackney/Forest Park- Clerk

●Responsible for merchandising of department including the back stock.

●Manages and establishes working relationships with vendors (e.g., suppliers, consultants, contractors)

●Prepares and process all orders shipping paperwork to completion

●Responsible for communicating all shipment challenge

Education

Griffin technical college – Griffin, Ga Computer information System

Atlanta Technical college – Atlanta, Ga Business Administration (Associates degree) Everest College – Atlanta, GA Medical Assisted

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