Pharmacy Technician Customer Service

Amari Walker

Address: Odenton, Maryland

Email: ***********@*****.***

Mobile: 202-***-****

OBJECTIVE

Attentive and detail-oriented professional. Seeking a role as an associate that allows the ability to apply strong analytical skills, critical thinking, and problem-solving skills in a fast-paced environment. My skill set leverages the ability to improve existing office procedures, employee performance, and productivity. KEY SKILLS

Attention-to-Detail

Records Management

Ability to multitask and resourceful

Problem solving

Effective communication and comprehension skills

Proficient in Microsoft Office applications

EDUCATION

Grimsley High School Graduate, 2019

Certified Pharmacy Technician, 2023

EXPERIENCE

Certified Pharmacy Technician

Alfa Pharmacy, Columbia, MD, July 2022-Current

Licensed pharmacy technician experienced in minimizing prescription errors and maximizing patient safety. A great communicator who values excellent customer service.

Tracking expiration dates, ensuring medications were within legal limitations for usage

Filling orders, meeting highest demand for customers

Calculating dosages with 100% accuracy, dispensed medications, and filled prescriptions

Servicing customer calls and prescription orders, while maintaining superior service. Busser/Food Runner/Host

Ruth Chris Steakhouse, Odenton, MD 2020-Current

Servicing an exclusive restaurant brand with delivering memorable hospitality to guests by maintaining organization of restaurant, service stations, and collaboration with other staff.

Assisting servers in maintaining tables for arriving guests, resulting in faster turnover rate and increased value.

Maintaining proper and adequate set-up of stations that has increased efficiency and productivity.

Greeting guests upon arrival or moved about the restaurant, creating a welcoming atmosphere, and repeatable guests.

Collaborating with servers to ensure accurate and complete orders, resulting in fewer errors and reduced waste.

Responsible for mentoring and training new crew personnel on menu knowledge, sanitization, hygiene, and productivity.

Pharmacy Fill Technician

Heartland Healthcare Services, Annapolis Junction, MD September 2022-May 2023 Pharmacy technician experienced in minimizing prescription errors and maximizing patient safety. Excellent communicator who values customer service.

Management of drug inventory to ensure stock availability of essential drugs

Worked closely with pharmacists, ensuring accuracy, and efficient productivity

Interacting with customers, and filling orders

Working knowledge of drug interactions to ensuring safety protocols and procedures

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