Information Technology Security Clearance
Resume:
FRANK HERNANDEZ
***********@*****.***
PROFESSIONAL SUMMARY
Tech enthusiast with a passion for unraveling the complexities of information technology. From coding to cybersecurity, I thrive on exploring the ever-evolving landscape of IT to find innovative solutions and embrace the digital future. Secret Security Clearance SKILLS
• HTML • Routing and Switching • C++
• Linux/Windows Server • VMWare • Wireshark
• Nmap • Pen Test • Solar Winds
PROFESSIONAL EXPERIENCE
Senior Nodal Network Administrator U.S. Army August 2020 to Present
• Maintained all LAN/WAN/VPN network hardware and software, security systems and communication links.
• Supervised, installed, configured, and operated Cisco Routers and Switches to maintain proper and secure communications supporting critical missions.
• Supervised the installation, operation, deployment, provisioning, and maintenance of WIN-T nodal assemblages and combat net radios devices.
• Programed and troubleshooted associated encryption and Communications Security (COMSEC) devices.
• Maintained and updated secured and non-secured KVM equipment for proper functioning.
• Disseminated network orders, compiled and submitted operational statistics reports and processes requests for logistic support.
Computer Technician, Computer Repair Pros INC August 2012 to July 2020
• Setting up hardware and installing and configuring software and drivers.
• Maintaining and repairing technological equipment (routers, modems) or peripheral devices.
• Installing well-functioning LAN/WAN and other networks and managing components.
• Manage security options and software in computers and networks to maintain privacy and protection from attacks.
• Perform regular upgrades to ensure systems remain updated.
• Troubleshoot system failures or bugs and provide solutions to restore functionality.
• Arranged maintenance sessions to discover and mend inefficiencies.
• Kept records of repairs and fixes for future reference.
• Offered timely technical support and teach users how to utilize computers correctly. Technical Support Specialist, Denarii Systems LLC April 2010 to June 2012
• Designed the company website using Macromedia Dreamweaver.
• Managed desk support for employees first installs laptop setup, performed diagnostic and troubleshooting resolving system issues.
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
• Ask customers targeted questions to quickly understand the root of the problem.
• Track all computer issues through to resolution and ensured all system issues are properly logged.
• Refer to internal databases or external resources to provide accurate tech solutions.
• Follow up with clients to ensure their IT systems are fully functional after troubleshooting. EDUCATION
College Credits in Computer Science
Purdue Global University
US Army
IT Networking and Cisco Routing
US Army
Nodal Network Systems Operator and Maintainer
Technical Career Institute
Computer Support Technician
High School
Miami Senior High School
LICENCES AND CERTIFICATIONS
CompTIA Security+ April 2023 to April 2026
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