Charmaine Ramsey
Certified Nursing Assistant
Fort Pierce, FL 34982
**********@***.***
Compassionate and reliable nursing assistant with 30 years of track record in retirement communities, nursing home, and private homes Providing patients with assistance in daily living. Talented in assisting with personal care, such as bathing, grooming, and toileting. Ability to examine patients for any changes in problems and issues including bedsores and bruises. Great track record providing companionship while assisting in the activities of daily living. Authorized to work in the US for any employer
Work Experience
CNA with Agency
Evergreen - Stuart, FL
January 2023 to Present
Providing skilled caregiving with a patients private home when local cases become available. Helping them tomaintain their health and quality of life within the home. Providing services in a variety of settings. Also, often sent into for home-based care after surgery or hospitalization. As well assisting with their activities of daily living. Communicating and listening to them. Being compassionate. CNA
Ardie R Copas VA Nursing Home - Port Saint Lucie, FL March 2022 to October 2022
Providing Activities of Daily Living (ADLs) or assisting withoral hygiene; bathing; dressing and grooming; hair and nail care; shaving; toileting; assistance with meals, nourishments and transportation to dining area. Assist with developing and implementing an activities,which improves or maintains physical, mental and social well-being. Documentation daily on residents. Observing, identify and report resident concerns/needs to supervisor.
CNA - Certified Nursing Assistant
Private client - Port Saint Lucie, FL
January 2016 to October 2022
Assisting with ADL’s. Accompanying resident to meals within facility. Meal preparation. Assisting with laundry. Driving client to appointments and shopping. CNA - Certified Nursing Assistant
Watercrest - Port Saint Lucie, FL
January 2017 to April 2022
Assist Adult Daily Living care to the residents with Alzheimer’s and Dementia residents in Memory Care department. Assist with feedings and activities. Spending time in talking with them. Certified Nursing Assistant
The Brennity Assisted Living - Port Saint Lucie, FL March 2016 to April 2020
Providing high quality patient care as an in demand CNA within memory care, and assistant living. Always being compassionate to individuals when providing personal care, assisting them in their daily living needs, while also maintaining their independence. HIPPA compliant. CNA/HHA
Tender Care - Stuart, FL
January 2014 to January 2018
Assisting with daily activities of life. Providing compassion and emotional support. Transportation to Physician appointments, and shopping. Ensuring patient receives nutritional meals/snacks. Observing and documenting any patient changes. Medication reminders. Light housekeeping. HIPPA compliant. User Tester Acceptance
Maximus Inc - Fort Pierce, FL
March 2014 to December 2014
Participate in requirements gathering sessions. Review and validate use cases. Create business test scenarios. Execute test scenarios to determine if determine if defects exist. Use problem tracking tools for recording system defects. Provide subject matter expertise to software development team. Conduct research and audits to determine if the system results are correct. Maintain confidentiality and security of case information. Obtained by Spherion Staffing Services. Customer Service
Spherion Staffing Services Temp Agent (Maximus) - Fort Pierce, FL September 2013 to March 2014
Researching and resolving customer issues. Inputting customer information into client systems. Managing transactions and changes to accounts. Offering solutions that optimize the customer experience and retain their business.
Diabetic Repeat Sales/Customer Service
Liberty Medical Supply - Port Saint Lucie, FL
October 2009 to July 2013
Utilizing the computer system to document customer contact and resolving inquiries. Accepting and properly handling escalated calls while supporting the departmental objectives and goals. Effectively managing high-volume of inbound and outbound customer calls regarding reorders of diabetic testing supplies. Addressed and resolved customer product complaints empathetically. Education
High school diploma
West Robeson Sr. High School - Pembroke, NC
1985 to 1987
Skills
• CNA Experience (10+ years)
• Certified Nursing Assistant (10+ years)
• CNA (10+ years)
• HHA (10+ years)
• Memory Care (10+ years)
• Senior Care (10+ years)
• Vital Signs (10+ years)
• Patient Care (10+ years)
• Dementia Care (10+ years)
• Alzheimer's Care (10+ years)
• Assist with Medication Administration (10+ years)
• Caregiving (10+ years)
Certifications and Licenses
CNA/HHA. Med-Tech. CPR/BLS.
May 2023 to May 2025
CPR
May 2023 to May 2025
AED Certification