Assistant Property Manager

Tyrone Wright

*** ***** ****** • Brooklyn, NY *1226 • 917-***-****• ******@***.***

Professional Summary

Administrative professional with 10+ years in resident service operations. A successful record of accomplishment in rent collection and maintaining 98% occupancy rates in affordable housing. Energetic self-starter with excellent customer service ability. Tactful conflict resolution results. Effective communication ability even tempered and focused under pressure. Exceeds company milestones and goals. Highly adaptable and compartmentalizes tasks according to priority and timely reporting

SPECIALIZED TRAINING:

•Low Income Housing Tax Credit Compliance Training 2020 •CARES Database system

•HIPAA Certificate •DSM IV Certificate

•F80 Shelter Fire Guard Coordinator Certificates 2022 • American Red Cross CPR Certificate

PROFESSIONAL EXPERIENCE:

Administrative Resident Services

Ensured that 70-unit congregate residence met Housing Preservation and Development (HPD) occupancy standards to continue to receive Low Income Housing Tax Credits

Managed 10 Concierges, 1 staff Supervisor, and an Entitlements Coordinator in a 94-unit residence

Generated monthly rent/vacancy status reports, and facilitated rent arrears meetings implementing successful payment plan agreements

Supervise a team of 4 and Facilitated housing for long term shelter stayers, clients in recovery, the chronically mentally ill and MICA population at Weston Transitional Living Community

Initiated meetings and reviewed building policy with security staff to implement program rules for building safety

Approved ADP staff generated electronic timesheets, and maintained accurate staff vacation time accruals with Microsoft Excel

Utilized MDS property management system to develop rent rolls and make bank deposits

Maintained inspection records, staff records, and Section 8 recertifications for audits, and acted as liaison for external agencies requesting demographic reports

Case Management

Utilized Motivational Interviewing tool in caseload sessions, identifying where clients are in the recovery process and engaging them for the appropriate interventions

Successfully completed contractor assignment of disaster case management services providing local disaster resources and over $50,000 in direct financial assistance to Super Storm Sandy recovery caseload

Executed interactive pre-release recruitment strategy sessions at Queensboro, Bayview, RIKERS and Beacon Correctional Facilities, exceeding performance milestone of 96 participants per year

PROFESSIONAL WORK HISTORY:

Community Life Supervisor The Bowery Mission 06/2021 – 6/2024

Overnight Shift Supervisor Weston United (TLC) Community Renewal 03/2019 – 05/2021

Residence Manager Pratt Area Community Council (Contractor) 01/2015 – 04/2015

Housing Manager St. Nicholas/Project Renewal 09/2010 - 01/2011

Housing Coordinator Audubon Hall/Community Lantern 11/2006 – 03/2010

EDUCATION:

Bachelor of Arts Sociology Brooklyn College

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