James C. Daly
Fayetteville, GA ***** 339-***-**** *************@*****.***
Patient Service Representative Medical Billing Specialist
Healthcare professional with completed undergraduate certification in medical billing and coding. Full understanding and competency in ICD-10-PCS, ICD-10-CM, and CPT codes. Excellent data entry skills with patient focused mindset to ensure accurate medical coding entries and fulfillment of standard medical billing procedures.
Core Competencies
HIPAA
Medical Terminology
Insurance Verification
Electronic Health Records (EHR)
Medical Billing Procedures
Patient Focused
Healthcare Laws and Regulations
Microsoft Office Suite
ICD-10 codes
Education
DeVry University, Remote
Medical Billing and Coding Certificate 08/2023
Key Coursework: Fundamentals of Human Anatomy and Physiology with Lab, Pathopharmacology, Basic Medical Terminology, Health Information Processes with Lab, International Classification of Diseases Coding I and II with Lab, Current Procedural Terminology Coding with Lab, Health Insurance and Reimbursement, Coding Practicum and Review
Professional Certifications
Certified Coding Associate 11/2023
American Health Information Management Association
Work Experience
Amazon • Newnan, GA 7/2021 – 10/2022
Fulfillment Center Associate
Prepared an average of 400 packages daily with a record of exceeding the metric standard by completing over 800 orders for high production days.
Recognized for achieving the highest number of items picked per shift multiple times, annually.
Lyft • Dedham, MA 2/2018 – 10/2019
Delivery Driver
Maintained a customer satisfaction rating of 4.94 out of 5 for over 1,500 deliveries.
Awarded and recognized for completing 1,500+ deliveries in one year.
Independently managed daily schedule for deliveries to ensure customer satisfaction and timely order completion.
J&B Dental Studio • Danvers, MA 1/2014 – 10/2015
Sales and Office Manager
Utilized sales software to develop advertising material and facilitate partnerships with dental facilities.
Collaborated with dental offices to build rapport and increase sales partnerships.
Increased annual sales more than 10% annually.
Total Request, LLP • Revere, MA 9/2009 – 12/2020
Co-Owner/Executive Chef
Developed marketing material to increase revenue and bookings.
Completed 10 large catering events annually for approximately 100-500 people.
Generated over $130,000 of profit year over year.
Featured on The Boston Guy radio show/podcast for outstanding culinary skills.