Program Manager Project Management
Resume:
DALE D. SCHUMAN
**********@*****.***
PROFESSIONAL SUMMARY
25+ years combined Program and Project Management experience
7+ years software release management experience – PeopleSoft / SAP
20+ years working in a software development environment
7+ years working within HR IT on PeopleSoft & Workday platforms
3+ years management of employees & contractors
Management of software implementations on various hardware platforms
oOracle cloud based applications; Forecasting software on an SAP platform integrating SAS components; Credit card processing software implementations; Bank Card, ATM, and Risk software implementations; Manufacturing software implementations; E-commerce projects; SMS and MMS software platform upgrades.
oSupport for various 3rd party and in-house software implementations; Risk, authorization, ERP, CRM, and settlement software implementations; Work across Sun, IBM, NSK, Oracle, & SAP platforms; Support of PeopleSoft, .NET, Java, and C++ development teams; ADP payroll (Globalview, Streamline, & Celergo); SAP modules to include payroll, ESS/MSS, & finance, inhouse software solutions using API and file processing methods
Management of numerous Information Technology projects and personnel
oHired and built a PMO team of 5 project managers
oManaged 3rd party consultants of software development projects
oManaged personnel in a matrix environment – business analysts, developers, project managers, system analysts, QA testers
Demonstrated leadership qualities with a proven adaptability in the business & technical environment
oManaged personnel & projects across language, time zone, and geographical barriers
Knowledge & experience with Microsoft software applications (Word, Excel, Access, PowerPoint, Project)
Working knowledge of collaboration tools (SmartSheets, Clarity, SharePoint, Teams, ServiceNow, Jira)
PROFESSIONAL EXPERIENCE
Solutions by Text (Remote) Aug 2022 – Feb 2024
Director, Program Management
Built a Project Management Office team to oversee various activities to include the onboarding of new clients, software platform migrations, & 3rd party software implementations
Established a program to migrate the company’s entire client base of $14m in revenue to its first ever software upgrade
Implemented SmartSheets for the PMO to adopt formal PM standards, build a knowledge database, and establish the ability to follow repeatable processes
Kiewit Corporation (Hybrid – Omaha, NE) Feb 2022 – Jul 2022
Release Manager (Contractor)
Review and support 400+ applications for process improvement of code release methodology
Provide recommendations to improve success of code deployments
Provide recommendations to reduce the number of defects from each deployment
Provide recommendation to the software release calendar
Provide support to the ServiceNow team with their workflow strategies
Fiserv (formerly First Data Corporation – Hybrid/Remote, Omaha, NE) August 2014 – Feb 2022
Program Manager / Software Release Manager (Contractor)
Program manager for an international payroll conversion
o30+ countries across all regions
oMatrix manager of 3-4 Project Managers
oIntegration from PeopleSoft to Workday (Time & Absence)
oIntegration from PeopleSoft to ADP (Payroll)
Program manager for 4 programs, 8 projects with a combined budget of $4.3m
oPrograms amassed nearly 75,000 hours with 40+ personnel
Develop & manage the SDLC for HR development project requests from inception to implementation
Resource management of resource and release schedule for HRIS department
Manage risk and resolving challenges that impact release scope, quality, and deployments
Owner of governance process for all PeopleSoft development project requests
Provide project support to 80+ ongoing PeopleSoft development projects
UNION PACIFIC RAILROAD, Omaha, NE August 2013 – August 2014
Program Manager
Program responsibility for a $2.6m budget of a forecast system replacement
Management of a 25+ person project team to include Oracle development, SAS development, SAP development, 3rd party vendors, Informatica and Teradata development, and an off shore team.
Responsible for all phases of the project life cycle from stakeholder requirements to implementation
Managed cross functional teams of application developers, business analysts, IT leadership, sponsorship team, executive management team, and project stakeholders.
Managed to project schedules, establish and manage budget, creation of RACI, governance document, communication and mitigation plans, and provide overall project guidance.
FIRST DATA CORPORATION, Omaha, NE May 2012 – August 2013
Program Manager
Took on the software release manager role for the Remitco (remittance payments) department
Provided recommendations to a number of project life cycle processes to improve the project development and delivery within the department.
Developed & implemented several processes for the Project Delivery Organization, the application development team, the operations support team, the development support team, and the UAT team.
Oversaw 2 full time project managers managing over 30 ongoing software development and 3rd party integration projects in support of the remittance payments platform.
ORIENTAL TRADING COMPANY, Omaha, NE January 2011 – May 2012
Senior IT Project Manager
Manage the implementation of 3rd party software projects to include vendor selection (RFP) and contract negotiation
Manage the implementation of application development projects following a standard SDLC approach and an internal project management methodology
Responsible for all phases within the life cycle of each project from stakeholder requirements to implementation
Manage cross functional teams of application developers, business analysts, executive management team, and project stakeholders.
Manage to project schedules, establish budgets, create communication and mitigation plans, and provide overall project guidance.
VALMONT, INC, Omaha, NE June 2010 – September 2010
Sr. Project Manager - Contractor
Provided Project Management direction and guidance to a manufacturing company for a $1.5 million ERP software upgrade implementation
Responsibilities include the management of tasks to the project plan, oversee completion of training and testing functions, and serve as liaison to auditing department & CIO
Developed reporting metrics to track progress of schedule for senior management
ACI WORLDWIDE INC, Omaha, NE July 2006 – April 2010
Sr. Project Manager
Managed the process of implementing ACI software products for new and/or existing customers
Managed projects using the Implementations Services Model (ISM) methodology, a template based project management methodology
Responsible for the definition, scheduling, controlling and successful completion of tasks necessary for the overall success of software implementation projects and contract execution.
Confer with customers to gather information regarding project scope, purpose, design and implementation
Documented issues resulting from product integration review and defined software modifications
EDUCATION
Master of Science, Management Information Systems, Bellevue University, Bellevue, NE
Bachelor of Science, Business of Applied Technical Services, Bellevue University, Bellevue, NE
Associates Degree, Accounting, Nebraska College of Business, Omaha, NE
MEMBERSHIPS
Project Management Professional Certification (PMP), 2004-2017
Project Management Institute & PMI Heartland Chapter Member, 2004-2012
MILITARY
United States Army, Ft. Carson, CO - 1984-1986
United States Army Reserve, Omaha, NE – 1986-1990
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