Customer Service Project Management

Derrick Westbrook

**** ******* ***** ***** **********, Texas 75007 214-***-**** ******@*****.*** Objective

A Licensed (J-32904) Journeyman and Senior Plumber with 24+ years of experience in residential and commercial, specializing in project management, blueprint analysis, construction, sales and service. A proven track record of executing large-scale construction projects with diverse teams. Qualified in OSHA safety, PPE protocols, building codes, MAYO Flat Rate System and customer service. Education

Richland College 1990-1993 Richardson, Texas

Certifications

Gaslight License • Tankless Water Heaters • ISO 9000 • ISO 8000 Experience

SENIOR PLUMBER 2009-2020

Dallas ISD • Dallas, Texas

City of Dallas • Dallas, Texas

MAINTENANCE PLUMBER 2007-2009

Pope Plumbing: Carrollton Farmers Branch ISD • Carrollton, Texas JOURNEYMAN PLUMBER 1998-2007

Fryman Engineering Company • Dallas, Texas

Power Plumbing • Gainesville, Texas

Waite Plumbing • Lewisville, Texas

Reed Plumbing • Carrollton, Texas

· Perform sanitary construction of drain waste and venting, leak testing and static testing of sewer lines and potable water system.

· Complete rough-ins and top-outs for new homes.

· Repair and install gas piping systems, irrigation systems, electric and gas water heaters. Skills & Abilities

COMMUNICATION

· Responsive client and management relations.

· Confident, articulate, and professional speaking abilities.

· Excellent negotiation skills.

LEADERSHIP

· Coordinated technicians, electricians, and laborers to install, repair, and maintain plumbing systems and water heaters.

· Trained over 100 Apprentice Plumbers.

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