Customer Service Technical Support

David Hoover

Rancho Cordova, CA ● ***********@*****.*** ● 916-***-****

SKILLS and SYSTEMS

Network Infrastructure ● Network Support ● IT Technical Support and Management ● Aviation Mechanical, Hydraulic, and Electrical Systems ● Maintenance, Troubleshooting, and Repairs ● Electronics and Board Fabrication ● Digital Multimeters ● Customer Service ● Team Supervision and Coordination PROFESSIONAL EXPERIENCE

QA Inspector (Contract) – Lockheed Martin (Beale AFB, CA) 06/2022 – 07/2022

● Inspected U2 airframe structural component integrity prior to and after repair and installation Assembly Tech – Tractor Supply Company (Auburn, CA) 06/2021 – 11/2021

● Assembled equipment for tractors, rider mowers, seeders, wheelbarrows, and plows

● Utilized the forklift to move pallets, skids of product, heavy equipment with no safety accidents

● Troubleshot and repaired customer generators and provided training on generator operations LAN Technician II – Northrop Grumman (Ft. Leavenworth, KS) 06/2003 – 09/2018

● Installed temporary network systems for Army Mission Command Training Program Exercises at numerous US Army facilities in Germany, Korea, Panama, etc. and at US domestic locations

● Set-up, configured, and troubleshot / debugged network systems, equipment, and user interfaces on 100's of PC's, printers, VOIPs, VTC's, and projectors Electronics Technician – Science Instruments Company (Baltimore, MD) 01/1996 – 10/2005

● Developed and fabricated electronic training boards for student training Tactical Aircraft Crew Chief – US Air Force (Hampton, VA) 06/1979 – 01/2014

● Maintained, troubleshot, and repaired US Air Force combat aircraft aviation systems such as:

Turbine engines, mechanical, hydraulics, electrical, structural components, etc.

● Performed engine maintenance runs for troubleshooting and system functional checks

● Served in Special Inspection Team in support of Desert Shield and Desert Storm NATIONAL GUARD EXPERIENCE

Aviation Crew Chief – Air National Guard (Hampton, VA) 01/1979 – 09/2014 EDUCATION and TRAINING

Associates in Electronics – Bryan & Stratton College (Hampton, VA) 08/1999 Military Technical Recruiting

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