Service Representative Account Manager

Dovar Flores

619-***-**** ************@*****.*** Tempe, AZ 85283

SUMMARY

Certified welder with extensive experience in MIG welding, torch, and plasma cutting. Proven ability to construct and refabricate structures, ensuring safety and precision. Strong work ethic, bilingual in English and Spanish, and adept at working in diverse environments. Committed to contributing to a dynamic team and making a positive impact.

SKILLS

- Bilingual: English and Spanish

- MIG Welding, Torch and Plasma Cutting

- Construction

- Communication and Organization

- Community Development

- Project Management

- Report Writing

- Safety Compliance

WELDING EXPERIENCE

Welder, Fire Training Structures (November 2021 - December 2023)

- Performed MIG welding, torch, and plasma cutting.

- Refabricated shipping containers into training structures for firefighters.

- Engaged in all aspects of the project, including cutting and fitting metal beams, stairs, windows, floors, and platforms.

- Painted and prepared structures for shipment and setup at client locations. GENERAL EXPERIENCE

Account Manager/Business Development, Fortenza Security (January 2012 - December 2023)

- Managed relationships with contracted accounts/customers.

- Ensured proper staffing and safety at properties.

- Established new business contracts through marketing and community events. Business Manager, Central Tires (June 2011 - January 2012)

- Updated electronic POS system.

- Managed stock and allocated merchandise between locations.

- Assisted in recruiting and training store managers. Sales, Nordstrom (August 2007 - August 2008)

- Assisted customers with clothing and shoes.

- Exceeded sales goals and provided high-level customer service.

- Acted as a personal shopper for select clients.

Lead Member Service Representative, San Diego Metropolitan Credit Union (August 2006 - February 2007)

- Assisted members with financial transactions and loan applications.

- Balanced the vault daily and supported teller operations.

- Promoted credit union at local business community events. Teller/Member Service Representative, Tempe Schools Credit Union (July 2003 - July 2006)

- Helped members with day-to-day transactions and financial guidance.

- Maintained balanced drawers and strong trust with the financial institution and its members. EDUCATION AND TRAINING

Welding Certification, Arizona Automotive Institute, Glendale, AZ, May 2020 B.S. Business, University of Phoenix, January 2008 Massage Therapy, Arizona School of Massage Therapy, January 2003 High School Diploma, McClintock High School, January 2002 FIELD OF INTEREST

- Construction

- Welding

- Community Development

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