Customer Service Data Entry

Emily Roberts

*** ****** ******

Tuscola Tx, ****2

325-***-****

*************@*****.***

Professional Summary My name is Emily Roberts, I am a dedicated and knowledgeable individual with vast experience providing exceptional customer service to a wide variety of clients. Proven ability too quickly assess customer needs and provide appropriate solutions Skilled in resolving customer issues. managing customer relations, and providing detailed product knowledge. Committed streamlining processes to improve customer service efficiency and satisfaction. I would also say I am a Detail.-Oriented professional with experience in records management Microsoft Office, and customer service. Frequently praised as hard working by peers, I can be relied upon to help your team achieve its goals

Skills

Behavior Management

Lesson Planning

Student and Faculty Communication

Policy Collaboration

Social Development

Office Management

Electronic Communication

Crisis Intervention

Professional Development

Guest Services

Staff Management

Facility Management

Child Protection

Mental Health

Patient Care

Cash Handling

Early Childhood Education

First Aid

Special Education

Data Entry

Money Management

Develop Courses

Equipment and Instrument Sterilization

Google Docs

EXPERIENCE

Lowes Grocery, Tuscola Tx - Cashier

June 2018 - October 2020

Provide efficient and courteous service to customers.

Provide excellent customer service by greeting customers and offering assistance.

Resolve and de-escalated issues addressing customer concerns.

Processed customer orders and ensured the accuracy of their purchases.

Kids Of Faith, Abilene Tx- DayCare Teacher Assistant

November 2022 - March 2023

Assisted lead teacher with snack time, arts and crafts and putting children down for naps.

Assisted in transitioning children from one activity to another.

Kept classroom clean by sterilizing and disinfecting toys and surfaces.

Helped children develop positive interpersonal relationships with peers and adults.

EDUCATION

Jim Ned High - High School Diploma

Graduated May 27th, 2022

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