Customer Service Store Manager
Resume:
Nicole Luevanos
Store Manager
Apple Valley, CA *2308
****************@*****.***
Extensive background in retail sales and customer service. Interested in obtaining a job where my experience will help to grow the company.
Authorized to work in the US for any employer
Work Experience
Store Manager
Dollar General - Apple Valley, CA
April 2014 to Present
Responsibilities
Manage my own store. Control store expenses and sales. Control and process weekly payroll. Inventory control. I helped set up store before grand opening.Opening and closing procedures of store, Scheduling, all office paperwork, receive merchandise from vendors and our company trucks, price changes, set ads, set planograms throughout store, on hand adjustments, order supplies, maintain a clean and organized store and warehouse, customer service, cash handling, register operations, prepare deposits and deposit at bank, maintain in and out of stock merchandise. Stock merchandise. Interviewing and hiring employees for employment. Oversee and maintain all operations of our store. Accomplishments
I got promoted from key holder to Assistant Manager within the first 5 months of being hired with Dollar General. September 2020 I was promoted to store Manager. Skills Used
I used skills that I have learned over the years such as Customer Service, Sales, and managing. Assistant Manager
Styles For Less - Pittsburg, CA
June 2013 to February 2014
Responsibilities
Customer Service, Sales, Open and close store, train and supervise sales associates, money handling. Merchandiser
Kelloggs - Discovery Bay, CA
April 2013 to December 2013
Stock loads in various stores. Rotate and pull out of date merchandise.Set large displays of merchandise. Retail Customer Service Specialist
Best Buy
September 2010 to July 2012
Customer service specialist. My duties were as follows: Handling sales transactions, customer interaction, answering phones, phone orders, money handling. Proficient with 10-key. Department Manager
Kmart - Riverside, CA
November 2005 to July 2009
Supervised and coordinated activities of workers in department of retail store. Trained workers in store policies, department procedures and job duties. Inspected merchandise to ensure it was correctly priced and displayed. Preparation of weekly ad Commission sales of major appliances Stored and released merchandise and received payments for merchandise held in layaway department. Proficient with 10- key.
Office Coordinator
Reliable Mobile Xray - Moreno Valley, CA
June 2005 to November 2005
Responsibilities
Answered telephone and scheduled appointments. Compiled, verified, typed and filed medical records. Verified Medical insurance. Proficient with 10- key Customer Service
Walmart - Moreno Valley, CA
February 2002 to January 2003
Resolved customer complaints and requests for refunds, exchanges and adjustments. Processed requests for customer's money orders and money grams. Collected cash, check, and charge payments from customers and made change for cash transactions. Proficient with 10-key Education
High school diploma or GED
Riverside Community College/ Child Development
Skills
• Planograms
• Merchandising
• 10 Key Data Entry
• Assistant Manager Experience
• Store Management Experience
• Retail Management
• Interviewing
• Management
• Recruiting
• Payroll
• Supervising Experience
• Retail Sales
• Sales Management
• Cash Handling
• Inventory Control
• Early childhood education
Assessments
Verbal communication — Proficient
November 2021
Speaking clearly, correctly, and concisely
Full results: Proficient
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