Maintenance Technician Customer Service

STRALING ELIEZER DE GRACIA CARABALLO

Brooklyn, NY 11216 929-***-**** ***********@*****.***

OBJECTIVE

To obtain a challenging position in the Plumbing Industry utilizing my acquired knowledge and experience while gaining an opportunity for professional growth and advancement. Work Experience:

The Phoenix Rehab Nursing Home, Brooklyn New York OCT 2021- Present Maintenance Technician

- General maintenance work which includes lighting repairs, painting, plumbing, electrical repairs, and minor carpentry.

- Understands the urgency in healthcare and works cooperatively with staff and others on a day-to-day basis.

- Processed and completed work requests in a timely and professional manner.

- Knowledgeable computerized Microsoft office applications workstation assignment.

- Knowledgeable of building safety systems, emergency generators and fire panels.

- Able to make decisions rapidly, under pressure and effectively deal with equipment constraints. Lileam Bayona- Dominican Republic Jan 2018- Nov 2018 Tourism Services

- Oversee daily operations such as, ensuring that guests are welcomed and are accompanied to their rooms

- Responding to requests or complaints made by guests in a professional and polite manner to guarantee customer satisfaction.

- Interacted with customers to obtain feedback on quality of product, service levels and overall satisfaction.

- Set a positive example for guests relations.

CERTIFICATIONS/LICENSES/AWARDS

Plumbing and Pipefitting 900 Hours Training Certificate

- Special Commendation Award

SKILLS

● Qualities: Hard Working Responsible Team Player Dedicated Customer Service

Professional Etiquette

● Knowledge of: Installation and servicing of water supply systems, backflow preventers, indirect/special waste, sewage and sump pumps, water pressure booster and recirculation systems and servicing pipe systems and appliances, blueprint reading, drawings, fittings, valves, fixtures, sizing DWV and storm systems, job safety.

● Equipment: All-purpose PVC saw, PVC pipe and fittings, cast-iron pipe fittings, steel pipe fittings and valves, clamps, brackets, and vertical hangers, adjustable wrenches, hacksaw, marking tool, map gas torch, pipe cutter, keyhole saw, levels, propane torch, pressure regulator valves, socket wrench set and torque wrenches, grooving machine, band saw, through drill ridgid 300 Oxy/Acetylene

● Languages: Fluent in English, Spanish, Italian, and German. STRALING ELIEZER DE GRACIA CARABALLO

Brooklyn, NY 11216 929-***-**** ***********@*****.*** EDUCATION

APEX TECHNICAL SCHOOL – Long Island City, NY August 2022 Plumbing and Pipefitting (900 Hours Plumbing Training Certificate Program)

● DWV Piping

● Service of Fixtures, Valves,

and Faucets

● Carbon Steel Pipe & Fittings

● Basic Welding Policies

● Flange and Groove

Fabrication

● Plumbing, Fixture Installation

and Design

● Sprinkler Systems, Fire

Prevention Codes, Sprinkler

Heads, Fitting and Fabrication

● Pipefitting Hand/Power Tools

● Commercial Drawings

● Private Water Supply and Waste

Disposal Systems

● Water Supply Treatment &

Compressed Air

● Residential Heating Systems

● Boilers and Furnaces

● Rigging and Pipe Hangers

and Supports

● Geothermal and Solar Heating

Systems

● PVC/PEX Pipe, Copper Pipe

● Job Safety Criteria

● Blueprint Reading

REFERENCES

Contact Name: Ralph Tawil

Company: Yad Yosef

Address: 1036 Ocean Parkway

Job Title: Food Manufacturer

Contact Number: 718-***-****

Contact Name: Ronen Bokovza

Company: Ronen

Job Title: Sales Associate

Contact Number: 718-***-****

Contact Name: Hossan Galal

Company: Metro by T-Mobile

Address: Stp Fulton 11216

Job Title: Sales Associate

Contact Number: 347-***-****

Contact this candidate