General Manager Human Resources
Resume:
PHONE 217-***-****
J A Z M I N E S M I T H
OBJECTIVE
Seeking a position with your organization where I can grow professionally as well as enhance my personal knowledge, skills, and abilities. EDUCATION
North Lawndale College Prep
(Graduated 2017)
Harold Washington
(Attended 2017-2020)
WORK EXPERIENCE
Soldier Field July 2022 – Current Chicago, IL Deputy General Manager
Administer and uphold all Soldier Field policies and corporate directives
Manage Human Resources including hire, train, develop, manage, and schedule all employees
Manage hardware, software, threading, maintenance of all systems within facility
Booth and projection technology, TMS operation, POS
Guest relations, marketing, and promotions
Expert in Microsoft Office Suite programs (word, excel, outlook, access)
Manage all inventory control (ordering, receiving, tracking, reporting, cost control) Soldier Field August 2021 – July 2022 Chicago, IL Assistant Manager
Administer and uphold all company policies.
Train, develop and coach of all non-management employees
Ensure guest satisfaction, marketing, and promotion engagements
Ensure a safe and clean working environment / perform audits for cleanliness and safety
Manage loss prevention, emergency situations, reporting to upper management
Operate and maintain all hardware and software projection and audio-visual equipment Soldier Field April 2020 – August 2021 Chicago, IL Senior Team Lead / Team Lead
Train, develop and coach of all non-management employees
Ensure guest satisfaction, marketing, and promotion engagements
Manage loss prevention, emergency situations, reporting to upper management Amtrak (Soldier Field) December 2019 – April 2020 Chicago, IL Floor Staff _ TIPS certification (January 2020), Customer Service, POS REFERENCES
Lawanda Soldier Field/General Manager 312-***-**** Jason Sills Soldier Field/District Manager (West Region) 631-***-**** Brandy Schuerman IL Department of Innovation and Technology 217-***-****
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