Office Manager Customer Service
Resume:
AMELIA EDWARDS
OFFICE MANAGER
Objective is to be hired as an
Patient Service Rep. position with an innovative employer in the medical field:
Preferably, said position has an opportunity for advancement with the demonstrated experience.
CONTACT INFO
*******.*****@*****.***
104136 South 4733 Road
Muldrow, Oklahoma, 74948
EXPERIENCE
CUSTOMER SERVICE REPRESENTIVE: SITEL STATE FARM INSURANCE CUSTOMER CALL CENTER
August 13, 2022, to February 2023
Assist with incoming calls for renters / homeowners’ insurance, email and speak with agents about customers request, assist with incoming calls for auto insurance for customers, quotes for auto and fire insurance in 44 states.
SHERIFF’S INVESTIGATOR: SEQUOYAH COUNTY SHERIFF’S DEPARTMENT
November 2015 to November 2022
Registrar for all County Sex and Violent Offenders, walk in reports and statements, Photograph victims and collect DNA for testing, Evidence Technician, and a Certified Council on Law Enforcement Instructor and Coordinator
X-RAY TECHNICIAN, Pointer Trail Family Medical Center
X-ray patients, Check in patients for appointments with doctor, Phlebotomy, Lab Technician
EDUCATION
MEDICAL CODING AND BILLING
Indian Capital Vo-tech
Sallisaw, Oklahoma 74955
7-2022 to 5-2023
SKILLS
Medical Terminology
Anatomy and physiology
ICD-100-CM coding
CPT/HCPCS Level II
HIPPA
Coding fraud
Report writing
Computer skills
Leadership experience
Data Privacy
Multitasking skills
COUNCIL ON LAW ENFORCEMENT AND EDUCATION
Broken Arrow, Oklahoma
March 1999 to July 1999
NEWPORT HIGH SCHOOL
Newport, Arkansas
Graduated 1984
Accreditation:
Oklahoma Driver’s License
R080309279
Expires: 07/2024
Basic Peace Officer Certification
CLEET 1999
Intermediate Law Enforcement Certification
August 2012
Advanced Law Enforcement Certification
01/2020
1491 hours
O.L.E.T.S.
Certified Terminal Operator
June 2011
Oklahoma Sheriff’s Association
Member #7106
Child first Oklahoma
Finding words
Interviewing Children and preparing for Court
April 2016
Reserve Academy Coordinator
Feb. 2016
Oklahoma DARE Officer
June 2011
Contact this candidate