Service Representative Customer
Resume:
Nicolle Molina
Lakeland, FL *****
***************@*****.***
Willing to relocate: Anywhere
Work Experience
CSR - Customer Service Representative
TEL AFFECTS-Lake Mary, FL
July 2023 to Present
I take inbound calls from customers that are inquiring about their accounts and take care of anything that they need whether it's billing or payments.
CSR - Customer Service Representative
Public Storage-Lakeland, FL
January 2021 to August 2023
I provide all of my customers in need of storage space the right size, location and affordable price for their needs. Help with any questions or concerns as well as make sure the move-in process goes smoothly for them and our property manager.
Sales Executive
Wyndham Destinations-Orlando, FL
July 2016 to December 2020
I provide our future vacation ownership families with a VIP stay at any of our luxury resort properties in the US to preview before purchasing the our vacation ownership. Customer Service Representative
Sykes Enterprises, Incorporated / Chase Bank / Bank of America-Lakeland, FL October 2013 to June 2016
I take inbound calls of our customers in the US and provide excellent customer support, help with billing inquiries and payments.
Sales Associate
Bluegreen Vacations-Orlando, FL
April 2005 to October 2012
I welcome families to our beautiful five star resort for a personal sales presentation and show them why vacation ownership with our company is the best way to vacation. Sales Associate
Westgate Resorts-Orlando, FL
August 2002 to December 2006
I welcome families from all over the US and take them on a special presentation of our luxury resort, show them why our vacation ownership is the best way to vacation. Education
college in Early Childhood Education
Valencia College - Orlando, FL
August 2001 to September 2002
Skills
• Bilingual
• Typing
• Computer skills
• Teaching
• Early Childhood Education
• Childcare
• Office experience
• Clerical experience
• Filing
• Social media marketing
• B2B
• Account management
• Microsoft Outlook (10+ years)
• Microsoft Powerpoint
• Leadership
• Computer skills
Languages
• English - Expert
• Spanish - Fluent
Certifications and Licenses
Real Estate License
February 2003 to March 2008
Driver's License
July 2021 to July 2031
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