Human Resources Administrative Assistant
Resume:
Issac B. Starks
******.*****@*****.***
EDUCATION
Pennsylvania Culinary Institute Pittsburgh, PA
Associate Degree in Specialized Technology with Le Cordon Bleu Program in Culinary Arts 2004 December Graduate G.P.A. 3.18
EXPERIENCE
Neidhammer Event Center - Indianapolis, IN ( 11/2022- Pres) Executive Administrative Assistant /Venue Coordinator Manager/ HR Specialist
● Coordinate all event activities and personnel
● Distribute all detailed information and supplies to attending personnel
● Hire and orientate qualified personnel
● Develop and maintain a recruiting strategy
● Research and identify successful event opportunities
● Management of personal on major event days
● Maintain stock of event supplies
● Utilizing various HR information systems/tools to complete and track workload.
● Identifying, evaluating, and recommending to management appropriate human resources interventions to resolve complex interrelated human resources problems and issues.
Webtec Plainfield Warehouse- AVON, IN
Shipping /Receiving Clerk- (12/2022 - Pres)
● Properly accounting for the location of incoming goods
● Assuring no damaged items are sent or received
● Comparing packing lists to company purchase orders and ensuring that the products in each delivery match the packing list
● Collaborating with the marketing department to develop a schedule for assembling and displaying manufacturer marketing pieces on the sales floor
● Updating the product inventory as products are received and added to the inventory
● Packaging products for return to vendors and filling out any paperwork necessary
Non-Profit Case Management- Indianapolis, IN
CRS Account Manager/ Human Resource Specialist- (7/2020-12/2023)
● Inbound calls and managing closing out accounts
● Authorizations for high escalated accounts and file paperwork
● Utilize and work with Microsoft Word, Excel Spreadsheet, and also PowerPoint…
● Trained and Quality Controlled other CSRs candidates on updated Scripts and how to maintain good call times..
● Trained and skilled on the computer to accomplish deadline priorities
● Trainable and Skilled for technical support for other programs
● Trained and facilitated training courses in large groups maintain a steady curriculum to follow for script…
● Maintaining multiple Screens and spreadsheets for different programs LCP TRANSPORTATION- Indpls, IN
PA / COORDINATOR- (8/2018-6/2020)
● Scheduling and Dispatch inbound calls
● Prior Authorizations for Long Distance and unusual transportation
● Organize and file paperwork
● Trained and facilitated Workshops for new hires on new curriculum and programs for software
● Utilize and work with Microsoft Word, Excel Spreadsheet, and also implement new policy and procedures for the PA department…
● Trained and Quality Controlled other CSRs on updated system changes and how to maintain good customer service
● Train and work hands on with new hires on the computer to accomplish deadlines
● Oversaw 2 major (Medicare and Medicaid) accounts with handling all Long Distance transportations…
SKILLS
● Microsoft Excel, Office,Powerpoint and Spreadsheet
● Customer service excel
● Excelled in Verbal and/or Oral Communication
● Service driven
● Empathetic
● Ability to multitask on on multiple screens if trained
● Typing ability over 30 WPM
● Assist in managing Office Duties
● Operated Office equipment Fax machine, Copier, Oracle
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