Cocktail Server Customer Service
Resume:
Lacey sailors
Sand Springs, OK
**************@*****.***
#readytowork
Work Experience
Bartender cocktail server
Osage hotel casinOsage hotel casino - Tulsa, OK
September 2018 to January 2020
placing orders with bartenders/ taking drinks to guests also mixing certain drink orders for any other co workers. making sure work area is clean and in order. while accomplishing fast friendly safe attentive customer service experience
Bartender/cocktail server
Expo square horse racing track at fair meadows - Tulsa, OK March 2015 to December 2018
tracking inventory on all alcohol and mixers, knowing amounts to be used in mixing cocktails for any guests. keeping a clean work area for myself and other employees accomplishing a great fun time with all guests and employees while maintain all rules and regulations of company. Bartender and Server
Drillers baseball field at One OK field - Tulsa, OK April 2015 to November 2017
mixing certain types of alcohol and mixers together for all guests. making sure work area is clean and safe while accomplishing a attentive and fun experience for all guests. fish daddys grill house
Fish Daddy's Grill House - Tulsa, OK
March 2009 to May 2015
taking food and beverage orders for large parties while providing attentive guest service cocktail server/bartender
Stratosphere Hotel Casino & Tower - 2000 las veghas blvd October 2006 to January 2008
knowing pacific types of alcohol/amounts to mix with certain juices and mixers to make a refreshing cocktail for guests. maintain a clean and safe work area for myself and other co workers while accomplishing a fun,friendly and safe guest experience.. Cocktail Server and Bartender
Aquarius Hotel & Casino - Laughlin, NV
April 2004 to July 2006
knowing pacific types of alcohol and amounts to use when mixing them with certain juices and mixers for a refreshing cocktail for quests. maintaining a clean/safe work area for myself and other co workers.. while accomplishing a friendly, fun safe environment for a guest experience. Cocktail server/ bartender
Laughlin river cruises - Laughlin, NV
January 2002 to March 2004
knowing specific types of alcohol the amounts to use and how to make them into refreshing cocktails for quests, while accomplishing friendly, fun, attentive guest service and insuring their safety, and the safety of others while consuming alcoholic beverages. must maintain a clean and safe work area for the quests, myself and other co workers.
Education
High school diploma in basic education
Bonanza High School - Las Vegas, NV
April 1997 to October 2001
High school or equivalent
Skills
• Bartending
• Restaurant Experience
• Serving Experience
• Food Safety
• Host/Hostess
• English
• Customer Service
• Hospitality Experience
• Microsoft Office
• Upselling
• Busser
• Catering
• Food Service
• Guest Services
• Classroom Management
• Curriculum Development
• Banquet Experience
Certifications and Licenses
Food Handler
ABLE certification
March 2019 to August 2021
certifies that applicant has passed all state required rules and regulations for serving alcoholic beverages
Assessments
Food Service: Customer Situations — Highly Proficient February 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: https://share.indeedassessments.com/ share_to_profile/6bbb15f5d53b9b40113258fa6f48d1d8eed53dc074545cb7 Fine Dining — Familiar
February 2020
Knowledge of food and beverages in fine dining establishments and ability to provide exceptional guest service.
Full results: https://share.indeedassessments.com/ share_to_profile/7863189b2dec04d0d627f60efc8354cfeed53dc074545cb7 Food Safety — Completed
February 2020
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: https://share.indeedassessments.com/ share_to_profile/7084b7543ace048a4aeeeabed9a451c2eed53dc074545cb7 Customer Focus & Orientation — Proficient
February 2020
Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/ share_to_profile/4ffbd9607119a99084c1b27fd1714c20eed53dc074545cb7 Bartending — Proficient
February 2020
Understanding, pouring, and mixing drink orders.
Full results: https://share.indeedassessments.com/share_to_profile/ e43bfb63f38fac06574a253ee3684d44eed53dc074545cb7
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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