Customer Service Representative
Resume:
Avihia Richards
********@*****.***
Milwaukee, WI, 53219
OVERVIEW
Early high school graduate with over two years of customer service experience as a customer service representative at Champs Sports. Demonstrates excellent organizational, analytical, and prioritizing skills in a fast-paced environment, earning "Employee of the Month" recognition. Proficient with computers and Microsoft Word, with the ability to troubleshoot basic PC issues. Works well both independently and as part of a team, and adaptable to weekend, holiday, and shift changes. Strong customer care skills causing well-suited provided age- appropriate care to patients.
EXPERIENCE Cashier Champs Sports,
Glendale
05/2021 - 05/2023
• As a customer service representative at Champs Sports, my day begins with preparing the store—stocking shelves, arranging displays, and ensuring cleanliness. I greet customers warmly, assist them in finding products, and provide recommendations based on their needs. At the register, I handle transactions efficiently and manage returns or exchanges according to store policies. Throughout the day, I monitor inventory, restock items, and support merchandising efforts. I address customer inquiries and complaints promptly, aiming to resolve any issues with empathy. At the end of my shift, I help with closing duties, ensuring the store is ready for the next day. Overall, my goal is to create a positive shopping experience for every customer. Throughout this journey, I cultivated a profound appreciation for operating with a sense of urgency, mastering the art of retaining intricate details effortlessly, and executing tasks with unparalleled efficiency, thereby setting a precedent for expeditious and accurate execution that distinguished me amongst my peers.
EDUCATION Nicolet High School
2020 - 2024 High School Diploma
Having graduated high school ahead of schedule, I've exemplified unwavering dedication and a thirst for academic excellence. Throughout my academic journey, I've maintained an impeccable record as a motivated worker, consistently exhibiting a strong work ethic and a drive to excel in all endeavors. Moreover, my proactive approach to self- improvement led me to enroll in multiple life-preparing courses during my college years, each tailored to provide invaluable insights into my envisioned career path in medicine. These experiences have not only fortified my academic foundation but have also instilled in me a profound understanding of the challenges and responsibilities inherent in the medical field.
SKILLS
- Demonstrated dedication and academic achievement
- Proven track record as a motivated worker with a strong work ethic
- Successful completion of a medical terminology course
- Extensive experience in babysitting roles, with a deep understanding of family dynamics and childcare
- Proficiency in child development, evidenced by completion of relevant coursework
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