Customer Service, management
Resume:
Mariah Marquez
Denver, CO *****
****************@*****.***
Willing to relocate to: Denver, CO
Authorized to work in the US for any employer
Work Experience
Call Center Agent
The One Group Hospitality-Denver, CO
May 2023 to Present
I work in a corporate office Making reservations/ and private events/ToGo Orders for STK Steakhouse and Kona Grill for everything location and state! Answer any questions guest may have, and also handle complaints etc .
Grubhub Delivery Driver
Grubhub-Denver, CO
September 2021 to Present
Pick up food orders and deliver them in a good timely manner! Customer Service Representative
Cooper Heating and Cooling-Broomfield, CO
August 2022 to September 2023
I answer inbound calls from Home owner Customer who are having HVAC issues, plumbing issues, electrical issues, No Heat problems, No AC Problems, and New Home Owners looking for estimates, I schedule appointments for technicians to go out and fix the customers issues! I also do outbound calls to customer who made an online request or an after hour request for service, and just reach out to see if they still are looking for services, and I also reach out to customers about their expired membership and see if they would like to renew! Medical Review Specialist
i3screen-Denver, CO
May 2022 to July 2022
I make donor calls and do donor interviews to people who have taken drug test and are positive, I do documents, I enter in patient info on there case in the system, and I also find missing documents for a case.
Also we called Pharmacies to verify prescription to clean a drug test COVID Test screener/Customer Service/receptionist
mako medical-Boulder, CO
October 2021 to May 2022
I register the patients before they get tested for Covid!, And I Make sure all of their info is correct so the test go to the right person!
Sometimes if needed I also do the swabbing of the nose testing! Package Handler
DISH-Denver, CO
August 2021 to October 2021
Test the cords out for the cable box,and or WiFi box Package remotes, WiFi box, and cable box.
Note that this job was temporary, that’s why the work period is short! Covid-19 Test Delivery
LGC-Denver, CO
May 2021 to July 2021
Go to the testing location pick up test and drop the test off at the listed hospital for testing! Receptionist
Gforce medical staffing-Golden, CO
January 2018 to January 2020
Answer phone calls, make phone calls, answer any questions, take messages, and do little light paperwork!
Manager
Del Taco-Aurora, CO
February 2018 to January 2019
Just make sure my team is on top of everything, make sure the customers are satisfied! And making sure everything is moving smooth and correctly ! Housekeeper
Staffing Agencies-Denver, CO
August 2016 to December 2017
Clean rooms, change Lenin, and exchange dirty towels with clean ones Hostess
Staffing Agencies-Aurora, CO
September 2016 to November 2017
Greet guest, and seat them, also answer phone calls and set reservations for guest. I would even help clear tables if needed! Make sure my area was clean as well as bathrooms. Education
High school diploma in G.e.d
Colorado high school charter - Denver, CO
August 2011 to May 2012
Skills
• Front Desk
• Customer Service
• Filing
• Microsoft Word
• Clerical Experience
• Host/Hostess
• Guest Services
• Phone Etiquette
• Administrative Experience
• Cash Handling
• Typing
• PCR
• Driving
• Delivery Driver Experience
• POS
• Office Administration
• Microsoft Outlook
• Microsoft Excel
• Microsoft Office
• QuickBooks
• Customer service
• Google Suite
• Communication skills
• English
Certifications and Licenses
CPR Certification
Certified Medication Aide
Certified Medication Technician
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