Customer Service Data Entry

MARGARET HANSON

(PEGGI)

ABOUT ME

I have been Bartending

for the last 2 years. I

retired in 2022 but need

something to keep me

busy so took up my fun

profession again

bartending and being

around people are my

strengths.

CONTACT INFO

1554 N 12th Ct, 12A Hollywood, Florida

C: 954-***-****

E: ********@*******.***

EXPERIENCE

MEMORIAL HEALTHCARE SYSTEM PATIENT FINANCIAL SERVICE REPRESENTATIVE OPBH

AUGUST 2018- DECEMBER30,2021

Effectively Registers and pre registers all patients daily • Registration/Discharge/Appointments • Excellent customer service skills • Effectively works with staff to ensure patients’ needs are met • Effectively meets project deadlines • Effectively handles high volumes of work • Effectively processes all applications for government grants

REFERRAL COORDINATOR/ SUPERVISOR, MEMORIAL HEALTHCARE SYSTEM, SBCHS, HALLANDALE, FL

NOVEMBER 2014- AUGUST 2018

Maintains Day to Day managing of the department • Excellent customer service skills • Effectively works with staff to ensure patients’ needs are met • Effectively handles high volumes of work • Effectively manages stressful work environments • Effectively meets project deadlines • Trains all new staff to the department • Effectively learns all of the new programs and trains staff on the processes and work flow PETSMART CASHIER/ STOCKER

JUNE 2016 - JULY 2017

MEMORIAL HEALTHCARE SYSTEM, SBCHS, HALLANDALE, FL LEAD PATIENT FINANCIAL REPRESENTATIVE

JANUARY 2012-2014

Excellent customer service skills • Effectively works with co-workers to ensure that patient needs are met. • Effectively handles high volumes of work. • Effectively manages stressful work environments • Effectively meets project deadlines

HARD ROCK LIVE, HOLLYWOOD, BANK ATLANTIC CENTER, SUNRISE, FL 2007-2011

OCTOBER 2007-JANUARY 2017

Beer portable • Cashier

BANK ATLANTIC CENTER, SUNRISE, FL SUPERVISOR OF

CONCESSION STAND 2007-2011

• Cashier • Cook • Finances

MEMORIAL HEALTHCARE SYSTEM, PRIMARY CARE CLINIC,

DANIA,FL LEAD PATIENT FINANCIAL REPRESENTATIVE

JULY 2005- DEC 2011

• Registration /Discharges /Appointments • Referrals • Answer Phones • Filing / Medical Records/ Data Entry • Team lead to oversee the clinic • Ordering Supplies for the clinic • Trouble shooting all issues with patients, before sending to Administration • Etc.

OUTREACH SENIOR HEALTH CARE, FORT LAUDERDALE, FLORIDA PATIENT SCREENER/CLERICAL

2003-2005

Filing, Data Entry • Follow up with all previous Patients • Customer service, Quality Control • Data entry • Events at Senior centers • Insurance Verification (Medicaid, Medicare, HMO, etc) AURAFIN CORPORATION, TAMARAC, FL SUPERVISOR OF

POLISHING/PRODUCT DEVELOPMENT

1994 – 2003

Supervisor of polishing department • Previously in department for jewelry prototypes and finishes • Product Development • Jeweler

(stamping, grinding, preparing castings). • Setter of color Gemstones.

• Wax injection

FRANO’S, POMPANO,FLORIDA MANAGER/CONSULTANT

1993-1994

Manager for entire production shop. • Acted as consultant on construction of production shop. • Set up and managed the washout and plating departments as well as acting as lead polisher. MONTE TREVI, HOLLYWOOD, FL MANAGER/TRAINER

1977 - 1993

Managed and trained polishing department. • Honed my skills of polishing and lapping, to an expertise level. • Wax injection specialist, and treed up for casting.

THE ROCK SHOP, HALLANDALE, FL MANAGER/STONE CUTTER 1976 – 1977

Performed all clerical duties, as well as opening and closing store.

• Implemented my skills of polishing and lapping. • Progressed to cutting stones, wax designing and casting.

MEYER ZEPHER,HOLLYWOOD, FL ASSISTANT/POLISHER/LAPPER 1973-1976

Assisted with Daily office activities, ie, shipping, receiving, packaging

• Trained and performed all aspects of polishing precious metals.

• Trained and performed lapping jewelry

EDUCATION • SOUTH BROWARD HIGH SCHOOL, HOLLYWOOD, FL CLASS OF 1977

COMPUTER SKILLS DEVELOPMENT, FORT LAUDERDALE, FL

PLANTATION COMMUNITY SCHOOL, PLANTATION,

FL. KEYBOARDING, MICROSOFT

PIPER HIGH SCHOOL, SUNRISE, FL. SILK FLORAL DESIGN

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