Customer Service Quality Assurance
Resume:
Shaquana Keys
Security Professional/Customer Service
Hampton, GA 30228
**********@************.*******.***
To utilize the skills and experience I have to be of service to others .To retain gainful employment and to maintain a healthy environment for myself and others in need of my services. With the intention to provide for myself and my family free from any government assistance. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Security Professional
Allied Universal - Atlanta, GA
January 2011 to February 2023
Customer service, Surveillance,observation and monitoring.Provide assistance to public service agencies. Ensure access to information pertaining to the activities of operations in emergency situations. Education
Trade school in Business/ Health/Security
Training Direct - Bridgeport, CT
July 2017 to September 2017
Skills
• Surveillance
• CCTV
• Loss Prevention
• Intelligence Experience
• Security
• Conflict Management
• Quality Assurance
• Supervising Experience
• Program Management
• Telecommunication
• Databases
• Troubleshooting
• Writing Skills
• Security System Experience
• Information Security
• Computer Networking
• System Administration
• Help Desk
• Network Firewalls
• Communication skills
• Time management
• Law enforcement
Certifications and Licenses
AED Certification
BLS Certification
Assessments
Verbal communication — Proficient
April 2024
Speaking clearly, correctly, and concisely
Full results: Proficient
Work style: Reliability — Proficient
April 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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