Customer Service Representative
Resume:
ANTINISHA WHITEHEAD
Wesley Chapel, FL *****
*********@*****.***
Authorized to work in the US for any employer
Packer
Carter Distribution Center - Braselton, GA
October 2018 to December 2019
Sorting, packing, and labeling
CSR/Dispatch
RALPH'S TRANSFER - Tampa, FL
July 2017 to September 2018
Dispatcher for GE appliances.
Customer Service Representative
CGS Administrators - Tampa, FL
February 2017 to November 2017
Helping cx with their phone plans ordering the correct devices and communicating with other departments that may help the cx with the product
Caregiver (Part-time)
Brookdale senior living - Tampa, FL
April 2016 to May 2017
The care taking of elderly making sure needs are met meds are distributed properly meal time Customer Service Rep
FAFS - Odessa, FL
February 2016 to August 2016
Assisting with assuring customers with there monthly subscriptions, cancelling subscriptions, and making our customers all around satisfied with our services
High school diploma
Zephyrhills High School - Zephyrhills, FL
WORK EXPERIENCE
EDUCATION
2014 to 2015
• Customer Service (6 years)
• Call Center
• Customer Care
• Customer Support
• CSR
• Home Care
• Caregiving
• Senior Care
• Sales Experience
• Upselling
CPR/First Aid
driver's license
Attention to Detail — Proficient
October 2020
Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Proficient
Customer Service — Proficient
October 2020
Identifying and resolving common customer issues.
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
SKILLS
CERTIFICATIONS AND LICENSES
ASSESSMENTS
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