Customer Service Shift Lead
Resume:
Joshua Campbell Palmdale,, CA *3551
*.*.********.**@*****.***
EXPERIENCE Traits
Jamba Juice, Palmdale — Shift Lead/ Manager socially proficient
August 2020 - August 2021
calm under pressure
Responsibilities include but are not limited to: outstanding customer service
Opening/Closing store, unlocking/locking doors, setting Attention to detail
alarms. Safe management, counting cash,monitoring/ adjusting
punctual
cash drawers. Handling customer complaints/ issues, ensuring
creative
brand standards and great customer service. Providing a fun
and fast work environment, playing enjoyable music/ having
an upbeat and positive attitude. Issuing breaks and monitoring
employee hours. Collecting cash from sales to make deposits Skills
uplifting and inspiring
at the bank. Interviewing future employees, and providing
input on hiring possibilities. Handling work related issues
between various employees. Providing feedback on specific listening and providing
feedback
inconveniences and issues.
providing leadership and
direction
Jamba Juice, Palmdale — Team Member
March 2018 - February 2020
Responsibilities include but are not limited to: making
smoothies following a precise twelve step process, cold
pressing fruits to create delicious fresh juices, designing
smoothie bowls to impress customers. Handling customer .
complaints to ensure a quality experience. Maintaining
cleanliness of store, wiping counters, sweeping, mopping, and
squeegeeing floors. Taking apart and sanitizing juicers. LANGUAGES
Washing dishes. Upselling various products to maximize store
English
capital. Engaging in friendly memorable conversations.
Music Theory
Museum of African American Art, Los Angeles — Maintainer
February 2020 - March 2020
Responsibilities include but are not limited to: Setting up
events for large groups of people. Setting up PA systems,
ensuring microphones and speaker systems are functioning.
Maintaining cleanliness, sweeping,and mopping floors.
Organizing paperwork. Assisting various caterers to provide
meals for large groups of people.
Harbor Sushi
Harbor Sushi November 2021 - March 2022
Responsibilities include washing and storing dishes. Cleaning
and sanitizing kitchen. Maintaining grease trap. Collecting and
depositing garbage. Maintaining bathroom cleanliness.
Dutch Bros
March 2022 -Current Job
Responsibilities include making various amounts of drinks
including coffee, tea, smoothies, and lemonades; maintaining
cleanliness of the store; and ensuring guests' needs are met to
satisfaction. Conversating with customers and forming
connections.
EDUCATION
Highland Highschool, Palmdale —
September 2018 - July 2019
Upon graduating from Highland I had completed classes including but not
limited to Art, English Science Fiction, Music Appreciation, and
Orchestra.:
Village Christian, Sun Valley —
September 2016 - July 2018
Upon leaving Village Christian I had completed classes including but not
limited to Photography, Graphic Arts, Spanish
RRFC, Burbank
Audio Engineering
I have completed a certification in Audio Engineering from RRFC
.
PROJECTS
My band is currently working on it’s first single.
Contact this candidate