Customer Service Los Angeles

SAMUEL ARANCIVIA

Seeking a Challenging position as a: WAREHOUSE MANAGER

Email: ************@*****.***

PROFILE

Productive with proven ability to deliver Administrative and supervisory experience Excellent people skill Hard worker, fast learner and team work Extensive background In Management and Supervisor Bilingual: English & Spanish WORK HISTORY

2014 -2022. CAPISTRANO UNIFIED SCHOOL DISTRICT

CERTIFIED School Bus

Alison Viejo, CA

● Be professional coach operator

● Drive different route on daily basis

● Enhance good customer service skill

● Became more customer oriented

● Commitment to provide the highest level of service to the public 1979 – 2013 MEXICANA AIRLINES

PASSENGER SERVICE MANAGER

380 World Way, Los Angeles Ca

● Responsible for the operations at LAX Station

● Administrative responsible including : Staffing, Scheduling, Recruitment

● Coaching & Counseling for improvement and Monthly, Quarterly & Yearly budgeting

● Responsible for the daily processing of customers while maintaining, Safe, Timely

● Supervisor of all vendor companies service for Mexicana Airlines

● Supervision and Leadership of up 94 team members 2003 – 2005 DELTA AIRLINES INC

Customer Service Agent (CSA) – SNA/SAN/LAX

380 World ways, Los Angeles Ca

● Responsible for daily processing of customers while maintaining on time performance

● Consistent timely and efficient operation in the airports

● Served as acting relief supervisor and Ground Security Coordinator

● Worked in all areas in the airports including: AOAC support

● Responsible for all daily audit of RON cleaning at SNA QUALIFICATIONS

● Solid background in Business Administration & Customer Service Representative

● Knowledge background ground coordinator for crew member & equipment

● Finance for non-Financial Manager & Skill Sales and Marketing

● Flight Dispatcher Lic # 2009 Issue by Mexican Government EDUCATION & PROFESSIONAL DEVELOPMENT

● A.A Buss. Administration, University Autonoma of Baja California (Mex) Currently Pursuing an AA degree in Buss. Administration at Irvine Valley College. Professional Improvement Course:

Strategic Thinking, Coaching & Delegating, Training the Trainer, Training for Station Officers 1 & V

● Flight Dispatcher Lic No. 2009 Issue by Mexican government Ground Handling, Danger Goods extensive familiarization, Passenger Service Class, Customer Service Trainer

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