Data Entry Customer Service

Emmanuel Natamba

Providence, RI 401-***-**** ***********@*****.***

Adaptable and result-focused professional with a talent for leadership, communication, and organization, excelling in dynamic environments.

SKILLS:

Trilingual (English/Luganda/Runyakore)

Leadership: Proven ability to lead and manage an organization business or company successfully according to the skills acquired from my mentor

Effective communicator: Adept at facilitating effective communication among clients and management to ensure seamless operation

Organization: Skilled in implementing and maintaining organized systems processes and databases to enhance productivity and accuracy

WORK EXPERIENCE:

Intern, Workforce Ready Solutions, LLC March 2024 – May 2024

Lincoln, RI

-Utilized Google Docs, Microsoft Word, and Excel to create documents and write reports from my research for the company

-Completed data entry on Hubspot to improve customer engagement and satisfaction

-Responsible for outreach to marketing teams that would help the company gain more connections

-Reached out to clients to find out their current location for the returned mails

Busser, Hemenway’s Restaurant Sept. 2023 – Jan. 2024

Providence, RI

-Cleaned and reset dining tables once customers finished eating to ensure that they are ready for the next guests

-Refilled drink glasses and ensured bar was fully stocked with ice at all times to be given to the guests whenever needed

-Cleaned and sanitized tables thoroughly, adhering to safety guidelines for our guest’s safety

-Delivered used dishes and utensils to dishwashers to keep the restaurant clean and presentable for guests

-Monitored outdoor heating lamps when guests would dine outdoors to ensure safety for our guests

Food Store Owner, Self-Owned Jan. 2019 – March 2022

Uganda, Mbarara, East Africa

-Supplied dry foods to small shops, individuals, and families

-Accurately recorded monetary transactions into a record file to monitor sales

-Provided excellent customer service when interacting with customers

Musical Performer, Self-Employed Nov. 2018 – Dec. 2021

Uganda, East Africa

-Performed at various events including weddings, parties, ceremonies, etc.

-Utilized strong communication skills to coordinate with event planners and clients

VOLUNTEER EXPERIENCE:

Destiny Africa Children’s Choir 2013 - 2015

Uganda/Worldwide

-Performed worldwide to raise funds for the Kampala Children’s Center (KCC) in Uganda

EDUCATION:

Eden International High School Graduated November 2018

Uganda, East Africa

Contact this candidate