Customer Service Bus Operator
Resume:
Tracy Washington
Bus Operator
Chicago, IL *****
***********@*****.***
Effective planning, organizational skills detail-oriented, and deadline driven. Well-developed communication skills demonstrated through extensive customer service, answering multi-line phones, preparing reports and documentation, as well as achieving positive interaction with individuals at all levels.
Work well independently and as part of a team; solid work ethic. Fast learner; quickly incorporate and implement new procedures. High energy, enthusiastic and dependable individual, who excels in challenging environments. Willing to relocate to: Chicago, IL - Chicago Midway International Airport, IL - Chicago Heights, IL Authorized to work in the US for any employer
Work Experience
Bus Operator
CTA - Chicago, IL
February 2020 to Present
Operates city bus, picking up customers and taking them to their destination safely. Shift Manager
Walgreens - Milwaukee, WI
June 2018 to August 2019
• Provided leadership to team members with detailed knowledge about local labor market.
• Handling day to day cash functions.
• Assisted staff and handled customers complaints and concerns with urgency.
• Conducted training and coached new staff with on-boarding paperwork. Inventory Specialist
RGIS - Wauwatosa, WI
February 2017 to June 2018
• Reviewed cycle count inventory processes to ensure accuracy and timely execution.
• Scheduled categories for cycle count inventory and maintain strict records.
• Oversee and evaluate stock rotation procedures.
• Check bulk order for accuracy and quality prior to shipment. Warehouse Associate
Batteries Plus - Glendale, WI
January 2016 to February 2017
• Properly stage and assemble completed orders for expedited loading and shipping.
• Use electronic scanning device to maintain inventory record.
• Pack and crate items in preparation for shipping and distribution. Lead Order Selector
Wetzel Brothers - Cudahy, WI
June 2015 to January 2016
• Assemble finished products into boxes or containers for shipping.
• Count and sort various product items.
• Place label on packages, putting manuals into binders and handling boxes for final product.
• Ensure accurate shipping information is attached. Department Manager
McDonalds - Indianapolis, IN
October 2001 to June 2015
• Responsible for overseeing all operations for quality and speed of service.
• Responsible for overseeing that adequate maintenance of equipment is carried out.
• Responsible for keeping track of inventory and monitoring and quality of product supplied
• Trained and coached new hires
• Counted and balanced cash drawers and bank deposits. Education
High school diploma in Computer Information Systems Ivy Tech College - Chicago, IL
May 2003
Skills
• Food Service
• Shift Management
• Assembly
• Commercial Driving
• Bus Driving
• Delivery Driver Experience
• Route Driving
• Customer service
• Computer skills
• Driving
• Time management
• Bus driving
• Hotel experience
• Hospitality
• Janitorial experience
Certifications and Licenses
Class B CDL
Passenger Endorsement
Driver's License
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