Customer Service Data Entry
Resume:
RESUME
Aleisha Lockhart Gossom
Hampton, GA *****
******************@***********.***
Work Experience
Remote Customer Service Agent
Inktel - Orlando, FL
September 2023 to January 2024
WFH Customer Service Call Center inbound calls contract for Pandora Jewelry, taking calls, client support, data entry, problem solver, building rapport with clients, troubleshooting. ( Seasonal)
Chargeback Agent Remote
Global Payments - Atlanta, GA
February 2023 to June 2023
Moving funds back to customer account/ from fraud,and handling disputes resolutions (Spreadsheet)
UPS Package Warehouse
UPS Warehouse - Atlanta, GA
March 2022 to December 2022
Package Sorter ( Seasonal)
Assembling mail and packages in to route bags as they come down the line, making boxes and gathering mail bags for shipping.
WFH Card holder Agent (Remote
Omni Interactions, Inc. - Atlanta, GA
June 2020 to March 2021
Contract Call Center, Customer Service, taking inbound calls solving clients' issues with their cards and accounts, handling disputes, and data entry.
Enrollment Specialist Remote
TriWest Healthcare Alliance - Arizona City, AZ
February 2017 to January 2020
Work From Home, taking inbound call for VA patience, helping them to enroll into the company, find doctors for them and schedule appointments, problem solver.
Troubleshooting tech issues.
(Business stop online accounts)
Salon Owner/Cosmetologist
AJMC Hair Care Salon - Fayetteville, GA
June 2004 to September 2011
Salon Owner, Businesw Management,
Products Retailer, Hairsylist, Scheduler
Reseason for closing,life changing.
Salon Owner/Hair Stylist
CREATION BEAUTY SALON - Opelika, AL
October 2001 to March 2004
Salon Owner, Management, Customer Service,Retailer, Hairstylist with employee's, Appointment Scheduler.
Reawon for closing, I relocated to georgia with my business
Education
Certificate in Cosmetologist Instructor
Fayette Beauty Academy - Fayetteville, GA
September 2010 to May 2011
Certicate in Cosmetology
Southern Union State Community College - Opelika, AL
September 1999 to June 2001
High school diploma
Opelika High School - Opelika, AL
August 1989 to June 1993
Skills
• Data Entry
• Order Entry
• Sales
• Microsoft Outlook
• Customer Service
• Hair Styling
• Communication Skills
• Troubleshooting
• Microsoft Windows
• Heavy lifting/ Warehouse/Assembly/ Packer Sorter
• Banking
• Call center
• Disputes
Contact this candidate