Delivery Driver Customer Service

Shan Groves

Waldorf, MD

Work Experience

Delivery Driver

Instacart

June 2020 to Present

Grocery shopping and delivery of groceries to customers Owner/Operator

Groves Carpet Cleaning-Greenbelt, MD

November 2011 to Present

Operating a mobile carpet cleaning service throughout the metropolitan area.

● Servicing emergency requests expeditiously

Delivery Driver

Barrington fleet86-Rockville, MD

June 2019 to March 2021

Delivering of Amazon products all over the dmv area. Meat and seafood

Giant Food-Greenbelt, MD

January 2017 to May 2019

Servicing customers request

● Upselling within the department

● Organizing and staging products

Porter

Coleman's Cleaning-Silver Spring, MD

October 2004 to December 2010

Managing cleaning contracts throughout the Washington D.C. area

● Cleaning office buildings and homes thoroughly

● Maintaining a vast referral base

Education

AA

MONTGOMERY COLLEGE

August 1995 to June 1997

Diploma

NORTHWESTERN HIGH SCHOOL - Hyattsville, MD

September 1990 to June 1994

Skills

• EXCEL (Less than 1 year)

• FORKLIFT (Less than 1 year)

• PALLET JACK (Less than 1 year)

• WORD (Less than 1 year)

• Commercial cleaning

• Car wash

• Detailing

• Customer service

• Box truck

• Driving

• Delivery driver experience

Assessments

Work style: Reliability — Proficient

September 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Workplace safety — Completed

December 2021

Using safe practices at work

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

● Forklift operation

● Word Processing

● Excel

● Ability to build rapport with prospects

● Pallet jack operation

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