Human Resources Customer Service
Resume:
Tyrone A. Bell ***********@*****.***
San Antonio, TX 78222
September 7, 2022
Human Resources:
This letter, with attached resume, is an application for a permanent full-time position with your company.
My goal is to grow in my career; as well as to continue my education as I learn new things. I feel this will prepare me for all the changes that are going on now and those yet to occur. I desire the challenges that your company presents and I hope to become an important part of it and contribute to the fullest in its future successes.
Sincerely,
Tyrone A. Bell
Attachment
Tyrone A. Bell ***********@*****.***
3819 Southton View
San Antonio, TX 78222
Objective
Grow both myself and my employer in today’s economy and the future.
Summary of Qualifications
Computer literate with Windows 7,10; Excel and SAP, Experienced in QA, managing others, utilizing space, time and manpower to meet necessary requirements and company's desires. Detail oriented and goal driven with a focus towards the future.
Work Experience
8/2022– Wherry Group, contracted to Molina Healthcare, assessing
Present Medicare/Medicaid claims for approval after previously being denied.
Randstad Randstad contracted with USAA, Member Services Representative in the
10/2020 – in the Life Insurance assisting members with servicing Annuities.
5/2021
Manpower Conduent, Processing Medicare/Medicaid claims for Anthem BlueCross BlueShield
11/2019 insuring accuracy and timeliness.
- 10/2020
Robert Half Claims Specialist at BD – Becton Dickinson. Investigate requests for credit,
11/2017 – for shortages and damaged goods. Researched using SAP, Bills of Lading
3/18/2019 Invoices to assess if credit should be given Work with business functions
to ensure satisfaction, service and goals are met. Effectively manage
communication with internal functions
Amazon Shipping and Receiving clerk, receive all merchandise and ensure counts a
7/2015 – are correct. Float to other departments and perform other duties as
11/2017 necessary.
Randstad CVS Caremark Representative, ensured customer had received orders and
11/2014 – cleared up any delivery issues, Assisted customers with refills and
5/2015 working with them to have orders shipped to correct addresses and giving
any help with understanding what medication is for by connecting them with
a pharmacist to explain interactions if necessary.
KForce Miner Fleet Management, Billing Specialist; prepared paperwork and
12/2013 – made sure all necessary documentation was accompanied from vendors in NC
11/2014 order to process payment in a timely manner.
Tyrone A. Bell ***********@*****.***
3819 Southton View
San Antonio, TX 78222
12/2012 – Cared for Love one with Cancer.
11/2013
Nationwide Nationwide Retention Sales Agent, licensed Property & Casualty agent;
5/2011-12/2011 provides policy reviews and verify customer satisfaction during various
parts of the policy term. Also sold multiline policies in a Call Center
environment.
Wachovia/ Sr. Administrative Assistant, handling benefits enrollment: medical,
Wells Fargo dental, vision plans, insurance, payroll, and W2 & W4 issues for benefit year 10/09– 12/10 2010. Giving assistance with benefit health plans, options to best serve team
members.
MMC Customer Service Representative, handling Child Support Enforcement. Giving 7/07-10/09 payment information for the Stare of Texas contracted through the Office of the
Attorney General.
Spherion Various assignments, mostly customer service, but including administrative
7/05-8/07 technician and data entry.
Nationwide Titan Auto Insurance – Customer Service Representative, assisting
9/04-6/05 Insureds Agents and Lienholders with payment and coverage issues.
Spherion Titan Auto Insurance – Customer Service Representative, assisting, 9/03-4/04 Insureds Agents and Lienholders with payment and coverage issues.
11/03-2/04 United Parcel Service – Reconciling shipping orders and accurately inputting
addresses into the system.
Kelly Services Aetna Pharmacy Mgmt, CSR—took customer service calls dealing
10/02 - 4/03 information of insured and deductibles and other related issues.
Tyrone A. Bell ***********@*****.***
3819 Southton View
San Antonio, TX 78222
Randstad Temporarily assigned to USAA in USAA Buying Services as Customer
8/99-8/02 Service and Sales Representative, responsible for sale of catalog merchandise:
Diamonds, jewelry and other items in catalogue, as well as assist members
with service issues; and work with vendors to ensure delivery.
Spherion Various assignments; mostly customer service, but including administrative
7/05-8/07 technician and data entry.
Graduate Theodore Roosevelt High School, San Antonio, TX. Class of ’82.
University of TX at Austin ‘82-’85 Major in Economics, Minor in Government
Contact this candidate