Customer Service Delivery Driver

Don Lindsey

Orlando, FL ***** 407-***-**** ********@*****.***

Summary of Qualifications

Delivery Driver with experience specializing in customer service, product delivery, traffic laws, and driving safety. Adept at planning optimal routes to ensure on-time delivery for food products and increase customer satisfaction. Disciplined and energetic Cook/Prep Cook with experience working with diverse teams to provide accurate and timely service. Quick and efficient Dishwasher with experience in fast-paced environments. Adept at maintaining clean and sanitized workspaces and stocking supplies. Proficient in operating and cleaning equipment, using chemicals and maintaining clean, organized dishes

Core Competencies

Food Preparation/Safety Cleaning/Sanitation Kitchen Equipment Meal Preparation Communication Skills Customer Service Menu Memorization Safety/Compliance Inventory Management Food Delivery Excellent Navigator Communication Skills Customer Service Chemical Use Dishwasher Operations GPS Professional Experience

Uber Eats Orlando, FL 04/24 - 07/24

Delivery Driver

Delivered food and beverage orders to customers, ensured proper packaging and accuracy of orders, and communicated with customers to resolve delivery issues and ensure satisfaction.

Utilized GPS/Google Maps to optimize routes and continuously meet estimated delivery times.

Verified each delivery order against ticket information.

Checked shipments against delivery orders to ensure accuracy and completeness.

Properly packaged food for delivery, including separating hot from cold items and wrapping sandwiches properly.

Communicated with customers to keep them up to date on their orders.

Resolved customer complaints and adjusted orders as needed.

Maintained clean and well-maintained vehicles, including checking fluid levels, tire pressure, etc., as appropriate for weather conditions.

Willie Jewell’s Old School Bar-B-Que Yulee, FL 09/20 - 09/21 Front/Back of House

Ensured ingredients and final products were fresh.

Followed recipes, including measuring, weighing and mixing ingredients.

Baked, grilled, steamed and broiled meats, vegetables, fish, poultry and other foods.

Set up workstations with required ingredients and equipment.

Garnished, presented and arranged final dishes.

Maintained a clean and safe work area, including handling utensils, equipment and dishes.

Properly stored ingredients and food.

Maintained food safety and sanitation standards.

Monitored station inventory levels.

Accommodated guests' special requests/diets.

Scraped and loaded dishware, utensils and glassware into dishwasher.

Unloaded and efficiently restacked dishware, utensils and glassware to keep the kitchen ready for customer demands.

Washed larger pans and pots as needed by hand.

Took garbage and trash to dumpster area.

Education

State of Ohio, Columbus, OH - G. E. D.

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