Store Manager Spokane Valley
Resume:
Spokane, Washington *****
**********@*****.***
Janessa Wood
SKILLS
Experienced Store Manager with Torrid for 10 years. Skilled in Customer Service, Microsoft Word, Microsoft Excel, Strategic Planning, Marketing and Visuals. Passionate about recruiting long lasting employees and promoting within. Consistently exceeding all company goals set.
EXPERIENCE
Torrid, Spokane Valley Mall, Spokane WA - Store Manager
March 2017 - Present
●Implemented new sales strategies resulting in a 15% increase in store revenue within the first quarter of managing the store.
●Motivated and trained a team of 15 employees, resulting in a 20% increase in customer satisfaction ratings.
●Managed inventory levels, reducing excess stock by 25% and improving overall product turnover.
Torrid X Lovesick, Spokane Valley Mall, Spokane Valley WA — Store Manager
March 2016 - March 2017
●Opened a new concept pop up location.
●Led store operations, including scheduling, purchasing, and merchandising.
●Spearhead the development and implementation of innovative sales strategies increasing in monthly revenue.
Torrid, NorthTown Mall, Spokane Valley WA — Sales Associate - Assistant Manager
October 2013- March 2016
●Oversaw inventory control, ordering, and merchandising to maintain accurate stock levels and maximize product visibility.
●Fostered a positive work environment by establishing clear communication channels, recognizing top performers, and resolving employee conflicts promptly and professionally.
●Managed a Million-Dollar location for 8 years.
EDUCATION
Havermale High School, Spokane, WA — Highschool diploma
2002-2006
AWARDS
●Managed a Million-Dollar location for 8 years.
●Top recruiter for district.
●Top monthly and quarterly sales for 8 years.
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