Tammy S. Allender
Indianapolis, IN 46203
************@*****.***
OBJECTIVE
Dedicated Medical Billing Specialist seeking full-time remote position that will allow me to work from home and care for my family.
EDUCATION
ASSOCIATE DEGREE 2012 HARRISON COLLEGE
• Major: Medical Reimbursement Technology
• Proficient in Microsoft Excel, Word and PowerPoint
• Detailed Oriented
• Critical thinking, decision making and problem solving skills EPLOYMENT HISTORY
CLAIMS REPRESENTIVE I ELEVANCE HEALTH- REMOTE (WORKED FROM HOME)-10/01/2023-02/24/2024
• Supported team in complex claim issues resolution
• Identified and rectified claim discrepancies in line with policy standards
• Promoted uninterrupted productivity by leveraging hardwired internet for work from home
• Ensured alignment of claim discrepancies with policy standards
• Implemented hardwired internet solutions, ensuring seamless remote work operations.
• Mentored 5 new hires, fostering collaborative team environment. BILLING SPECIALIST UROLOGY OF INDIANA- ROBERT HALF 12/26/2018-02/05/2019
• Ensured accurate billing through prompt verification and reclassification of payer changes.
• Established operating procedures in assigned areas and ensured compliance with internal controls regarding A/R
• Reviewed daily services booked for inaccuracies not caught by system and reported to clinical leadership and monitored until corrected
• Followed up on outstanding claims to ensure payment BILLING SPECIALIST AMERICAN HEALTH NETWORK- ONCOLOGY CENTER BILLING 05/23/2017- 12/24/2018
• Revamped resolution strategy to address payer issues.
• Enhanced billing accuracy by reducing refund times.
• Streamlined billing procedures, enhancing efficiency & compliance.
• Elevated billing accuracy, minimizing errors through meticulous data analysis
• Established operating procedures in assigned areas and ensured compliance with internal controls regarding A/R
• Oversaw a meticulous audit process, identifying and correcting billing discrepancies. MEDICAL REFUND SPECIALIST ADULT & CHILD 11/01/2015 TO 05/11/2017
• Reviewed accounts for appropriate collection agency placement.
• Monitored refund requests to ensure timely paybacks.
• Streamlined refund processes, reducing payout times significantly.
• Optimized refund processes, markedly reducing payout times and boosting efficiency. References Available Upon Request